Windows Support

Whether you're looking to upgrade your system, customize your desktop, explore Dell apps, or troubleshoot common issues, we have everything you need to make the most out of your Windows device. Explore our extensive collection of support articles and find the solutions you need to unlock the full potential of your Windows device.

Dell computers tested for upgrade to Windows 11

View a list of Dell devices that were tested for upgrade from Windows 10 to Windows 11.

Dell computers tested for upgrade to Windows 11

SupportAssist OS Recovery

Learn how to reinstall or reset Windows using SupportAssist OS Recovery.

SupportAssist OS Recovery

Troubleshoot Slow Performance

Learn what slow performance looks like and how to fix it.

Troubleshoot Slow Performance

Video Resources

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Getting Started: Set Up Windows

New to Windows?

This quick guide eases your setup process. Choose country, keyboard, and connect t o the internet. Name your device, accept the license, and select personal or work/school use. Log in with your Microsoft account or create one. For more features and apps, explore the 'Get Started' app. Simplify your Windows setup with these easy steps!

Next, let’s download and install the latest Windows updates and drivers. ... View More View Less

Getting Started: Personalize Your Windows

Let us help you customize Windows on your Dell PC. Learn how to set a wallpaper, customize display settings, c hange the font, or color scheme, add new users, add a PIN or enable fingerprint for account security, and more.

After customizing Windows, let us see which Dell apps come preinstalled on your new Dell PC.

Helpful links: 
If you need help to check if you already have a Microsoft Account, go to the Microsoft account help page. 
If you are having trouble adding an account in Windows, go to the Microsoft Account FAQ page for help ... View More View Less

How to Perform an OS System Restore (With Data Backup)

This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish." ... View More View Less