How to find the service tag on a Dell peripheral, accessory, or handheld device.
The Dell service tag is a seven character identifier that is unique to your product. In addition to the service tag, there is an Express Service Code which is a 10-digit numeric version of the service tag which can be typed into a telephone for call routing. While most Dell products have a service tag, some accessories and peripherals do not. As a general rule, desktop and notebook computers, servers and storage devices, printers, and mobile devices (such as phones or tablets) will have a service tag.
Some other Dell products that have service tags are projectors, larger high resolution monitors, Axim personal assistants, and Dell smartphones or tablets.
The Dell Venue 7 and 8 Android based tablets have the Service Tag listed in Settings, in the About Tablet section, and it is the last field listed.
There is also a sticker located on the bottom edge which shows the Service Tag and Express Service Code (Figure 1).
Figure 1: Service Tag and Express Service Code Location (Indicated by Blue Dot).
For the Dell Venue 11 Pro you can find the service tag using the link at the top of this article if you are in Windows on the tablet. If you are unable to turn on the tablet and get into Windows, you can find the Service Tag behind the back cover of the tablet.
The flexible plastic back cover can be removed by prying it upward and off the back of the tablet.
The Venue 11 Pro Service Tag and Express Service Code will appear on a panel on the upper left or upper right corner beneath the cover.
Some tablets will have the service tag number on the door that covers the SIM card slot or SD card slot.
- The service tag label is on the back of the Dell XPS 10 at the bottom edge of the bezel.
- The Dell XPS 18 service tag number is on the inside of one of the fold-out legs.
As a general rule, there are a few likely locations for a service tag on these peripherals. These include the back or underside of a projector or monitor, the lower edge of a monitor or tablet, inside the battery compartment of a portable device, or inside a SIM card or memory card cover.
Projectors can have a service tag label on the bottom or on the back connector panel.
If a monitor has a service tag, it should be on the back of the monitor. Most Dell monitors do not have a service tag, however.