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Wireless (Wi-Fi), Wired Networking, and Bluetooth

Set up your wireless or wired network, connect to wireless or Bluetooth devices, and troubleshoot connection issues.

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Network Hardware Test
Network Hardware Test

Dell recommends running diagnostics on your wireless or wired network adapter to ensure it is working correctly.

Turn the Wireless Devices On or Off
Turn the Wireless Devices On or Off

Learn how to turn the wireless devices on a Dell computer on and off, use airplane mode, and troubleshoot wireless network problems.

Install the Latest Bluetooth Driver
Install the Latest Bluetooth Driver

Learn how to download and install the latest Bluetooth driver on a Dell computer that is running Windows.

Additional Support

Wireless (Wi-Fi) Networking
Having problems with wireless network connection on your Dell computer? Follow the suggested quick steps to resolve wireless networking issues. Find links to additional resources for troubleshooting wireless networking problems, setting up wireless networks, updating drivers and securing your wireless network.
Wired Networking
Have problems with your network connection using an Ethernet cable connected to a router or Modem to get to the internet on your Dell computer? Follow the suggested quick steps to resolve wired networking issues. Find links to additional resources for troubleshooting wired networking problems.
Bluetooth
Having an issue pairing or connecting with your Bluetooth device? Follow the suggested quick steps to resolve your Bluetooth device related issues on a Dell computer. Find links to additional resources for troubleshooting Bluetooth device related problems.

Video Resources

How to Troubleshoot Wi-Fi in Windows 11

This video will demonstrate the troubleshooting procedure of Wi-Fi for the Windows 11.
How to Connect Bluetooth Device to your PC in Windows 11

To connect a Bluetooth device to a Windows 11 PC, first turn on the device and ensure it's within range and has sufficient charge. Then, on the PC, go to "Bluetooth and other devices settings" and click "Add device". Select the Bluetooth device from the list and click "Connect". If necessary, confirm a PIN code. Once paired, the device should be visible under "Audio" or "Other devices" and can be connected by clicking "Connect". If the device is not listed, repeat the pairing process or contact @DellCares on Twitter for assistance.

Other Resources

keyboard
Keyboard
Learn how to setup and troubleshoot issues with your keyboard.
mouse
Mouse
Learn how to setup and troubleshoot issues with your mouse.
movie clapper play
Support videos
Go to our Dell video library for more support videos.
file sharing
File sharing over a network in Windows
See this Microsoft article about how to share a file in File Explorer.