Customer Support Phone Numbers and Call Costs

Call customer support if you would like our friendly agents to help you resolve an issue with your order. You’ll find the phone numbers for our support teams below.

Department

Hours

Phone Number

For Home/Consumer
Customer Support   

Monday–Friday
9:00 a.m.–5:00 p.m.

Saturday and Sunday
closed

0844-444-4712

Small and Medium Business
 Customer Support

Monday–Friday
9:00 a.m.–5:00 p.m.

Saturday and Sunday
closed

0844-444-4712

Public and Large Enterprise
Customer Support

Monday–Friday
9:00 a.m.–5:00 p.m.

Saturday and Sunday
closed

01344-373-727

Please have your Order Number ready when calling.

*Calls cost 5p plus up to 5p/min from a BT landline. Check your mobile or other providers’ charges, as charges may vary.