Windows Media backup

Dell Windows Backup & Recovery Options

If you would like to create recovery media that you can use to restore or reinstall Windows, Dell has several available options.

Windows statusWhat you want to doWorks withBackup & recovery solution to use 
Windows can start and you can sign in
  • Restore factory settings
  • Back up your files from your computer 
Windows 8.1
Windows 7
Dell Backup and Recovery
  • Restore factory settings 
Windows 10Dell Factory Image Restore
Windows cannot start correctly or at all
  •  Reinstall Windows
  • Back up your files (requires additional USB storage)
  • Repair or restore
Windows 10
Windows 8.1
Windows 7 
Dell Recovery & Restore 
  • Perform a clean installation of Windows
Windows 10
Windows 7
Windows 8.1
Dell Windows Recovery Image

Additional information

Dell Windows Recovery Image

The Dell Windows Recovery Image removes all previous versions and data from the hard drive. Be sure you have backed up your data before using, if possible.

Windows 10 upgrade

All recovery images contain the version of Windows that shipped with your system. If you upgraded to Windows 10, you will need to reinstall your original version and then re-upgrade to Windows 10.

Order recovery media

If you are unable to create recovery media using these options, please contact Dell technical support to order a copy. If your product is no longer in warranty, there may be a fee associated with this service.

Back up your personal data

If you want to back up your personal data (photos, music …) find tutorials for Windows 7 and Windows 8.1 or Windows10.