Learn how to use and troubleshoot problems with keyboards you use with your system. You can find information about Troubleshooting steps, How-To guides and relevant Support Videos for assistance.
Dell Online Keyboard Diagnostic Test
to analyze, identify potential issues and offer solutions/guidance.
Additional information or tests can be found in the following Knowledge Base articles:
How Do I Run Diagnostics on a Dell PC
The troubleshooting guides below cover basic troubleshooting steps for problems like: cursor movement not smooth or does not move at all, scroll wheel has erratic movement, and keyboard and mouse not working after a restart.
Keyboard Usage and Troubleshooting Guide
Dell Bluetooth Wireless Keyboard and Mouse, Lock Up or Stop Working After a Restart
How To and General Information
Looking for a User Guide for your Dell product? Visit the
How to use Dell Universal Pairing
Fix, Connect and Learn about Bluetooth
How to use the Backlit Keyboard on your Notebook Computer
How to Connect a Wired, Wireless or Bluetooth Keyboard to Your Computer
How to Clean Your Keyboard
Keyboard Hotkeys and Sound Controls
Download Software and Drivers
We recommend having the latest drivers and software updates for your PC as these may include enhancements to maintain optimum performance. Visit the
Dell Download Center
for step by step guides and general information on a range of topics.
Access all our knowledge base articles.
Mouse, Keyboard and Touchpad
Find more content related to the same topic.
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