Alienware Support Site

Welcome to the official Dell Alienware support site: your hub for the Artificial Intelligence Assistant, AlienAutopsy software, system updates, tutorials, product-support videos and more to ensure an epic gaming experience every time you play.

Alienware Systems Windows 10 Upgrade Issues

Get help with the most common issues that come up while upgrading your Alienware system to Windows 10.

Troubleshooting your Alienware system

Find knowledge base articles to troubleshoot your Alienware system

Alienware Drivers and Applications

For getting Alienware specific drivers or software applications not listed on this page, visit your product page.

Alienware Drivers and Applications for systems sold before 2009

For customers who purchased an Alienware system prior to September 2009 and do not have a service tag included on the system.

SupportAssist for PCs and tablets

SupportAssist is a centrally located, easy-to-use application providing personalized support resources.


Protect your system (OS, applications, drivers, settings) and data (music, photos, videos, documents and other important files) from data loss with Alienware’s factory-installed backup and recovery solution.

AlienRespawn Premium and Cloud

Learn more about AlienRespawn Premium version

Artificial Intelligence Assistant

Meet Dell's Artificial Intelligence Assistant. Our AI can guide you to solutions for common issues for Alienware systems purchased after September 2009.

Alienware Product Support YouTube Channel

Set up, troubleshoot and repair your Alienware system with instructional videos on Alienware’s Official Product Support Channel.

Alienware Gaming Services

Access setup, configuration, customization and optimization services.

Alienware Arena

Join the PC gaming community featuring content, promotions and discussions sponsored by Alienware and its partners.

Alienware Club

Share your Alienware experiences and join in the conversation with other Alienware users.