Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Find the Service Tag of Your Dell Printer

Dell uses product identifiers such as Service Tag, Express Service Code, or Serial Number to access product information like technical specifications, documentation, warranty. Get personalized support options by identifying your Dell product using the Service Tag, Express Service Code, or Serial Number.

  • Service Tag is a seven alphanumeric code.
  • Express Service Code is a 10 to 11 digit, numeric version of a Service Tag.

NOTE: Dell accessories and devices such as keyboard, mouse, headset, external hard drive, do not have a Service Tag or Express Service Code. Identify these devices using the model number on Dell.com/support to access product documentation. Dell technical support can identify such products using the Dell order number.

Method 1: Using the Service Tag label

On most Dell printers, the Service Tag is printed on a label located on the back panel. The location of the Service Tag label may vary on your Dell printer. For more information, see the user manual of the Dell printer.


Example 1 - Dell inkjet printer with Service Tag label located under the top panel.

Image of Dell inkjet printer that has the Service Tag under the top lid.


Example 2 - Dell laser printer with Service Tag label inside the toner compartment

Image of Dell laser printer that has the Service Tag inside the toner compartment.


Example 3 - Dell laser printer with Service Tag label inside the front panel

Image of Dell laser printer that has the Service Tag inside the front compartment.


Method 2: Using the Printer Settings Report

The Service Tag is accessible through the printer settings report. Use the control panel or operator panel of the printer to print a settings report. To learn more, see the user manual of the Dell printer.

Image of control panel or operator panel of a Dell E515w multifunction printer

Image of a Dell printer settings report that contains the Service Tag and Express Service Code


Method 3: Using the Printer Configuration Web Tool

Compatible Dell printers with a wired or wireless (Wi-Fi) network interface offer a browser-based configuration page or embedded web server (EWS). To access the Dell Printer Configuration Web Tool, enter the IP address of the printer in your web browser. To learn more about using the web configuration page, see the user manual of the Dell printer.

Image of the web configuration page of a Dell laser printer


Video Resources

How To Locate Your Service Tag

This video provides instructions on how to find the service tag on a laptop or desktop computer. For laptops, the tag is located underneath the system, while for desktops, it is located on the back of the chassis. Alternatively, the "Command Prompt" can be used to find the tag. The reader is asked to provide their service tag to receive further assistance.

Other Resources

User
My Account
Sign into your Dell Account to place orders, track shipping status, enjoy members-only rewards, create and access a list of your Dell products.
Clipboard notes
Dell Product Registration
Register your Dell product to get fast and efficient support, critical product updates, expedited diagnostics and more.
Warranty
Warranty and Ownership Transfer
Moved the product to a new location or need to update ownership of your Dell product?
Device Desktop
My Products and Services
My Products and Services helps you manage all your Dell products and support services in one place.