Dell Wyse Support

The Wyse solutions portfolio includes industry-leading thin client solutions with advanced management, desktop virtualization and cloud software.

As a valued Dell Wyse customer, we are dedicated to provide you with great services and support. Below are resources designed to help keep you up and running. 

          At first, be sure to identify the service tag for your Dell Wyse or Wyse legacy product, or select your product manually from the product list.
If your product has been bought from a retailer and is not yet registered, please proceed with the registration.


Once your Wyse product is identified, you can access the Dell Wyse product pages gathering the following content :

  • Entitlement checking for support & services
  • Wyse Customer Support Knowledge Base for troubleshooting
  • Contact options for the different Dell services
Visit the Wyse support downloads to find firmware, drivers, add-on’s and updates,

Login or Register at Dell Digital Locker for Wyse Software (Wyse Device Manager (WDM) , Thin Client Extender, PC Extender, Cloud Client Manager, Wyse ThinOS Maintenance) in order to :
  • Download Wyse software
  • Register and manage Wyse licensed software
Login or Register at TechDirect for managing the following :
  • Create or update support incidents
  • Upload attachments to new or existing incidents
  • Update company and user information
  • Manage authorized users
  • Create and manage RMA's

Find additional information on this knowledge base article.