Customer Support Phone Numbers

Call customer support if you would like our friendly agents to help you resolve an issue with your order. You’ll find the phone numbers for our support teams below.

Please have your Order Number ready when calling.

Order Status is available 24/7 online through www.dell.com/orderstatus as well as through our automated      order status at 1-800-433-9014 (9 – digit order number required).

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Automated Order Status – (9-digit order number required)

• 1-800-433-9014
• Available 24/7

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Home/Consumer Customer Support

• 1-800-624-9897
• Standard Hours
  • Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
  • Saturday – Sunday: Closed 
• Thanksgiving Day ( Nov 23) – Closed
• Nov 25 & 26 - Open from 10 AM - 7 PM CST
• Christmas ( Dec 25 ) & New Year's Day ( Jan 1 ) - Closed

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Small and Medium Business Customer Support

• 1-800-456-3355
• Standard Hours
  • Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
  • Saturday – Sunday: Closed
• Thanksgiving Day ( Nov 23) – Closed
• Nov 25 & 26 - Open from 10 AM - 7 PM CST
• Christmas ( Dec 25 ) & New Year's Day ( Jan 1 ) - Closed 

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Large Business />3500 employees

• 1-877-671-3355
• Standard Hours
  • Monday-Friday: 7:00 a.m. to 6:00 p.m. (CST)
  • Saturday – Sunday: Closed

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Member Purchase Program

• 1-800-695-8133
• Standard Hours
  • Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
  • Saturday – Sunday: Closed 
• Thanksgiving Day ( Nov 23) – Closed
• Nov 25 & 26 - Open from 10 AM - 7 PM CST
• Christmas ( Dec 25 ) & New Year's Day ( Jan 1 ) - Closed 

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Dell Credit Card Support

• 1- 877-896-6033

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State & Local Government Customer Support

• 1-800-981-3355
• Standard Hours
  • Monday–Friday: 7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed

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Federal Government Customer Support

• 1-800-727-1100
• Standard Hours
  • Monday–Friday 7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed

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Healthcare Customer Support

• 1-800-274-1550
• Standard Hours
  • Monday – Friday: 7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed

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K-12 Education Customer Support

• 1-888-977-3355
• Standard Hours
  • Monday–Friday: 7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed

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Higher Education Customer Support

• 1-800-274-7799
• Standard Hours
  • Monday–Friday: 7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed

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