Call customer support if you would like our friendly agents to help you resolve an issue with your order. You’ll find the phone numbers for our support teams below.
Please have your
Order Number ready when calling.
Automated Order Status – (9-digit order number required)
- 1-800-433-9014
- Available 24/7
Home/Consumer Customer Support- 1-800-624-9897
- Standard Hours
- Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
- Saturday – Sunday: Closed
- Thanksgiving Day ( Nov 23) – Closed
- Nov 25 & 26 - Open from 10 AM - 7 PM CST
- Christmas ( Dec 25 ) & New Year's Day ( Jan 1 ) - Closed
Small and Medium Business Customer Support - 1-800-456-3355
- Standard Hours
- Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
- Saturday – Sunday: Closed
- Thanksgiving Day ( Nov 23) – Closed
- Nov 25 & 26 - Open from 10 AM - 7 PM CST
- Christmas ( Dec 25 ) & New Year's Day ( Jan 1 ) - Closed
Large Business />3500 employees- 1-877-671-3355
- Standard Hours
- Monday-Friday: 7:00 a.m. to 6:00 p.m. (CST)
- Saturday – Sunday: Closed
Member Purchase Program- 1-800-695-8133
- Standard Hours
- Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
- Saturday – Sunday: Closed
- Thanksgiving Day ( Nov 23) – Closed
- Nov 25 & 26 - Open from 10 AM - 7 PM CST
- Christmas ( Dec 25 ) & New Year's Day ( Jan 1 ) - Closed
Dell Credit Card Support
State & Local Government Customer Support - 1-800-981-3355
- Standard Hours
- Monday–Friday: 7:00 a.m. - 6:00 p.m. (CST)
- Saturday – Sunday: Closed
Federal Government Customer Support- 1-800-727-1100
- Standard Hours
- Monday–Friday 7:00 a.m. - 6:00 p.m. (CST)
- Saturday – Sunday: Closed
Healthcare Customer Support- 1-800-274-1550
- Standard Hours
- Monday – Friday: 7:00 a.m. - 6:00 p.m. (CST)
- Saturday – Sunday: Closed
K-12 Education Customer Support- 1-888-977-3355
- Standard Hours
- Monday–Friday: 7:00 a.m. - 6:00 p.m. (CST)
- Saturday – Sunday: Closed
Higher Education Customer Support- 1-800-274-7799
- Standard Hours
- Monday–Friday: 7:00 a.m. - 6:00 p.m. (CST)
- Saturday – Sunday: Closed