Customer Support Phone Numbers

Call customer support if you would like our friendly agents to help you resolve an issue with your order. You’ll find the phone numbers for our support teams below.

Please have your Order Number ready when calling.

   
   Order Status is available 24/7 online through www.dell.com/orderstatus as well as through our automated  
   order status at 1-800-433-9014 (9 – digit order number required). 
  

Automated Order Status – (9-digit order number required)
  • 1-800-433-9014
  • Available 24/7
Home/Consumer Customer Support
  • 1-800-624-9897
  • Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
  • Saturday – Sunday: Closed
Small Business Customer Support
  • 1-800-456-3355
  • Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
  • Saturday – Sunday: Closed
Medium Business 200-3500 employees
  • 1-800-456-3355
  • Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
  • Saturday – Sunday: Closed
Large Business />3500 employees
  • 1-877-671-3355
  • Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
  • Saturday – Sunday: Closed
Member Purchase Program
  • 1-800-695-8133
  • Monday-Friday: 7:00 a.m. to 7:00 p.m. (CST)
  • Saturday – Sunday: Closed
Dell Gift Card and Credit Card Support
  • 1-877-819-3355
  • Monday-Friday: 9:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed
XPS Customer Support
  • 1-800-964-8321
  • Monday-Sunday: 8:00 a.m. - 9:00 p.m. (CST)
State & Local Government Customer Support
  • 1-800-981-3355
  • Monday–Friday: 7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed
Federal Government Customer Support
  • 1-800-727-1100
  • Monday–Friday 7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed
Healthcare Customer Support
  • 1-800-274-1550
  • Monday – Friday: 7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed
K-12 Education Customer Support
  • 1-888-977-3355
  • Monday–Friday: 7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed
Higher Education Customer Support
  • 1-800-274-7799
  • Monday–Friday:7:00 a.m. - 6:00 p.m. (CST)
  • Saturday – Sunday: Closed
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