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Lasso

Lasso is a free-standing storage area network (SAN) collection tool that collects pertinent hardware and software configuration and problem details from:

  •     The target SAN-attached servers
  •     EqualLogic 
  •     Dell EMC Storage
  •     Fibre channel switch and fibre channel tape libraries, including…

            Array chassis hardware
            BIOS/firmware levels
            Direct-attached Serial Attached SCSI (SAS) storage
            Detailed operating system configuration
            Various software and hardware log files

This information is consolidated into a single zip file that is encrypted to facilitate fast, simple transport to Dell.

The collection tool helps enterprise technical support and SAN maintenance teams acquire detailed knowledge of the customer’s current storage solution configuration and state to accurately troubleshoot reported storage solution problems, and to provide accurate software and hardware updates for SAN maintenance contracts.

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