SupportAssist for Enterprise systems (for servers, storage and networking)

SupportAssist Enterprise is our comprehensive and easy to use, proactive and predictive, automated support technology*. SupportAssist automatically identifies hardware faults, creates a case, and initiates contact from Dell EMC to the customer. SupportAssist can help streamline your customer’s support experience and resolve issues up to 90% faster**.

If you are not using a system management console, you can download SupportAssist Enterprise:
SupportAssist Enterprise Windows management server
SupportAssist Enterprise Linux management server

If you are using a systems management console, we offer SupportAssist for OME or SCOM
SupportAssist for OpenManage Essentials (OME)
SupportAssist for Microsoft Systems Center Operations Manager (MS SCOM)

If you are using a storage management console, you can enable SupportAssist within the management console, click below for more information.
PS Storage SAN Headquarters (SAN HQ)
Storage Manager with Storage Center OS (SCOS)

For technical documents, videos or to ask questions visit our SupportAssist Community at or see our SupportAssist FAQ document.

* Features vary based on the Dell EMC service level purchased for your system click here for more information.
** Third-party lab testing with Principled Technologies (Resolving Server Problems with Dell ProSupport Plus and SupportAssist), September 2015. Read full story.