音訊、喇叭及麥克風
就喇叭、耳機及麥克風沒有音訊、音量過低或音效失真的問題取得支援。
推廣內容
其他支援
修正喇叭或耳機的音訊或音效播放問題
取得協助，以修正筆記型電腦內建喇叭、外接喇叭、耳機或耳麥的音訊或音效播放問題。修正耳麥或麥克風的音訊或音效錄製問題
在 Dell 電腦上遇到麥克風問題？請按照建議的快速步驟來解決麥克風問題。尋找其他資源的連結，以對麥克風問題進行故障診斷。如何連接喇叭或耳機
瞭解如何將有線或無線喇叭或耳機連接至 Dell 電腦。Windows 更新後音訊無法運作
修正音效在 Windows 更新後停止運作或無法正常運作的音訊問題。修正使用麥克風時的回授或回音
瞭解如何修正在使用麥克風時，喇叭發出的回授雜音或回音。影片資源 (英文版)
How to Troubleshoot Audio Related Issues
This video provides steps to troubleshoot audio-related issues on a Windows system. The first step is to run the Windows Audio Troubleshooter and follow the on-screen instructions. If the issue persists, the next step is to update all system drivers via SupportAssist. If the issue still persists, the audio driver should be updated from the Dell Support. If the issue still persists, the user should run diagnostics on the audio devices via SupportAssist. If the issue still persists, additional assistance can be provided.
How to Troubleshoot your Internal External Microphone
This video provides steps to troubleshoot microphone issues. These include checking for physical damage to audio cables, ensuring correct audio jack connection, trying a different USB port if using a USB headset or microphone, and using the "Find and fix audio recording problems" feature in Windows to select and apply a fix for the external microphone.
How to Use Dell Drivers and Downloads Website
To download Dell drivers, go to Dell Support Drivers and select your Dell computer or enter the Service Tag. Click "Check for Updates" and then "Show drivers" to review the list. Click "Download And Install" and restart the computer. Dell drivers are only available for tested operating systems. You can also manually download drivers by selecting the operating system, driver category, and clicking "Download". Follow the onscreen instructions to install.
其他資源
藍牙支援
在使用支援藍牙的喇叭或耳機時，取得藍牙相關問題的支援。
Windows 支援
取得更多適用於 Windows 11、Windows 10 或 Windows 8 (8.1) 作業系統的資訊和支援。
使用 SupportAssist OS Recovery 還原電腦
瞭解如何使用 SupportAssist OS Recovery 重設或還原 Dell 電腦上的作業系統。