Dell PC Diagnostics | Dell Australia

Experiencing performance issues?
Welcome to Dell PC Diagnostic powered by PC-Doctor. Here you'll find the tools to help diagnose and resolve any performance problems you're experiencing, including slowdowns, freezes and start-up problems. Use the diagnostic tabs to get started.

Note: Our Technical support team can also use the results of these tests to resolve your issues.

Let's Take a look.
Choose a diagnostic from the list below, then click the Run Diagnostic button. Review and agree to the Terms and Conditions to launch the program

Note: If the program is not found, you will be prompted to download (50MB) and install it. If running in windows 8 operating system please use desktop mode. You may need to have administrator permissions on your machine.

Full
Hardware
Software
Symptom

Full System Diagnostic

The full system diagnostic analyzes your entire system to identify issues involving hardware components, software and overall performance. Dell PC Diagnostics will attempt to resolve common issues. The full system diagnostic also includes an analyzer that checks for blue screen issues noticed at system start-up and suggest preventative actions.

Diagnose Hardware

The hardware diagnostic tool helps analyze your hardware and to identity issues that may be affecting performance. Dell PC Diagnostics will attempt to resolve comnon issues automatically.

Diagnose Software

If you suspect you have software issues which may be causing a problem try run from the diagnostic selection below.

Diagnose by Symptom

If your system is experiencing a specific symptom, select it from the list below. Symptom tests are targeted to isolate the most common points of failure and address the problem.

Estimated total time to complete: 60 minutes

Diagnostic Selector

You can also try run multiple diagnostics by clicking on your choices and holding down the CTRL key.

Description

Have you already run a pre-boot system diagnostic?

Enhanced Pre-Boot System Assessment (ePSA)If you have run an Enhanced Pre-boot System Assessment (ePSA) either on your own or with the aid of Dell Technical Support, enter your information below to continue the process.

Enhanced Pre-Boot System Assessment (ePSA)

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