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Driver Details

Dell Data Protection | Access -- Application Package
This package provides the Dell Data Protection | Access -- Application Package and is supported on Latitude, Precision and OptiPlex models that are running the following Windows Operating Systems: XP, Vista (32-bit) and Windows 7 (32-bit).
Release Date 5/4/2012
Importance: Recommended
Version: 2.0.00001.001,A01

The following formats are available for the file you have selected

File Format: Update Package for Microsoft® Windows® Download File Download File
File Name:


Description: Dell Update Packages in Microsoft Windows 32-bit format can be deployed on Microsoft 64-bit operating systems by implementing the WOW64 emulation applications. WOW64 is a standard feature on most Microsoft operating systems.
Download Type: HTTP
File Size: 87MB

Previous Versions

No previous version available.


This package provides the Dell Data Protection | Access -- Application Package and is supported on Latitude, Precision and OptiPlex models that are running the following Windows Operating Systems: XP, Vista (32-bit) and Windows 7 (32-bit).

Level of Importance:Recommended

Dell recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software).

Important Information

In order to install the Dell Data Protection | Access solution, you must install the Dell Data Protection | Access Pre-Requisite package, the Dell Data Protection | Access driver package and the Dell Data Protection | Access Middleware package before installing the Dell Data Protection | Application package. For Systems configured with Dell ControlPoint Security Manager, please follow the instructions below to ensure proper and complete upgrade to Dell Data Protection | Access. NOTE: Installation order is very important use the following procedure, including reboots, or the software will not function properly: 1. Backup any previously implemented security settings (if applicable) a)Backup TPM keys and credentials (on Dell ControlVault enabled systems). b)If you have any documents included in the Document Vault or Document Manager, remove these files. Dell Data Protection | Access does not contain this function and any data not removed from this feature will be lost. c)Backup any user Private Information Manager account data. 2. Dell ControlPoint Security Manager must be uninstalled (if applicable) a)Uninstall Dell ControlPoint Security Manager from Add/Remove Programs. b)Reboot. 3. Dell Security Device Driver Pack must be uninstalled (if applicable) a)Uninstall Dell Security Device Driver Pack from Add/remove programs. b)Reboot. 4. Download the Dell Data Protection |Access software packages (Pre-Requisite(XP and Vista OS only), Driver, Middleware, and Application) 5. Install downloaded software in the order listed below a)Install Dell Data Protection | Access Pre-Requisite package (XP and Vista OS only) b)Reboot if requested. c)Install Dell Data Protection | Access Driver package. d)Install Dell Data Protection | Access Middleware package. e)Reboot. f)Install Dell Data Protection | Access Application package. g)Reboot. 6. Clear any previously stored security settings implemented such as TPM enablement, fingerprints enrolled, BIOS passwords, preboot credentials, etc. (if applicable) a)Launch Dell Data Protection |Access application. b)Navigate to the advanced screen. c)Click on Reset System and provide all implemented passwords and follow instructions appropriately. 7. Clear any previous non-ControlVault fingerprint enrollments (for Latitude E54x0 and E55x0 only systems) a)Navigate to \Program Files\Dell\Dell Data Protection\Access\Drivers\Authentec AES2810 Fingerprint Reader\Tools folder and run AESReset.exe and follow instructions. 8. Clear any previous external fingerprint enrollments (if applicable) a)For external fingerprint readers (Dell branded Fingerprint reader, Eikon 2 and Eikon to go readers), navigate to \Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Preboot Manager and execute the deleteusers.exe utility. 9. Restore your archived security settings backed up in Step 1 (if applicable) Note: this will only restore archived TPM keys from USC 1.4 or DDPA 2.0 usage or preboot data which is enrolled within the Dell ControlVault. a)Open Dell Access, navigate to the advanced screen, click on Credential Archive and Restore. b)Click on Restore your security credentials. c)Follow the wizard until completion. 10. Launch Dell Data Protection |Access application a)Application will install into the Start Menu under Programs\Dell\Dell Data Protection\AccessNote: No desktop or task tray icons will be placed onto the system by default. b)Upon first launch of Dell Data Protection | Access, the System Access Wizard will prompt you. This wizard will guide you through the system setup process. If the System Access Wizard does not automatically launch, you can start the wizard by selecting the Access tab and clicking on System.


External OEMR XL R5500
External T3600 XL
External T5600 XL
Latitude 6430u
Latitude E4300
Latitude E4310
Latitude E5410
Latitude E5420
Latitude E5420M
Latitude E5510
Latitude E5520
Latitude E5520M
Latitude E6220
Latitude E6230
Latitude E6320
Latitude E6330
Latitude E6400
Latitude E6400 ATG
Latitude E6400 XFR
Latitude E6410
Latitude E6410 ATG
Latitude E6420
Latitude E6420 ATG
Latitude E6420 XFR
Latitude E6430
Latitude E6430 ATG
Latitude E6430s
Latitude E6500
Latitude E6510
Latitude E6520
Latitude E6530
Latitude XT3
OptiPlex 580
OptiPlex 780
OptiPlex 790
OptiPlex 960
OptiPlex 980
OptiPlex 990
Precision M4500
Precision M4600
Precision M6600
Precision R5500
Precision T1600
Precision T3500
Precision T3600
Precision T5600
Operating Systems
MS Windows 7 32-bit
MS Windows Vista 32-bit
MS Windows XP

Applies to

  • Dell Device
  • Dell Data Protection | Access
  • Dell Data Protection | Access -- Application

Fixes & Enhancements

Fixes - Not Applicable. Enhancements - Enhanced performance issues related to hard drive access when installed.

Installation instructions

Dell Update Package Instructions


1. Click Download File to download the file.
2. When the File Download window appears, click Save to save the file to your hard drive.

1. Browse to the location where you downloaded the file and double-click the new file. 
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.

Hard Drive Installation (via WinZip) with Setup.exe File


1.Click Download File, to download the file.
2. When the File Download window appears, click Save or Save this program to disk and click OK. The Save In: window appears. 
3. From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop.
4. If the Download Complete window appears, click Close. The file icon appears on your desktop.


1.Double-click the new icon on the desktop 
2.The Self-Extracting window appears and prompts you to extract or unzip to "C:\DELL\DRIVERS\0CNJ3". (Where '0CNJ3' is the name of the file to be downloaded). Write down this path so the executable (I.e.Setup.exe) file can be found later.
3. The Self-Extractor window appears.
4. Click OK.
5. After completing the file extraction, if the Self-Extractor window is still open, close it.
6. Click Start button and then click Run.
7. Type "C:\DELL\DRIVERS\0CNJ3" (where '0CNJ3" is the name of the file) in the Open textbox and then click OK.
8. Follow the on-screen installation instructions.            


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