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Driver Details

Dell PERC 4/IM, v.1.09.11, A02
PERC 4/IM Driver for Windows 2003 v1.9.11.00
Release Date 11/29/2004
Importance: Urgent

The following formats are available for the file you have selected

File Format: Hard-Drive Download File Download File
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Description: This file format consists of an archive of files that may be decompressed to a directory on the hard drive. The installation can then be done from that directory.
Download Type: HTTP
File Size: 60KB

File Format: Rel-Notes-Text Download File Download File
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Description: This file format contains plain text which can be viewed with a standard text editor.
Download Type: HTTP
File Size: 5KB

File Format: Update Package for Microsoft® Windows® Download File Download File
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Description: Dell Update Packages in Microsoft Windows 32-bit format can be deployed on Microsoft 64-bit operating systems by implementing the WOW64 emulation applications. WOW64 is a standard feature on most Microsoft operating systems.
Download Type: HTTP
File Size: 1MB

Previous Versions

No previous version available.


PERC 4/IM Driver for Windows 2003 v1.9.11.00

Level of Importance:Urgent

Dell highly recommends applying this update as soon as possible. The update contains changes to improve the reliability and availability of your Dell system.

Important Information

This driver is compatible with PERC 4/IM controllers and is intended for use with Windows 2003 Server, Enterprise Edition Server, Web Server, Small Business Server and Datacenter Server. Since the PERC 4/IM BIOS/FW is delivered as part of the System BIOS, it is highly recommended that you have the latest available System BIOS (also available from Dell support) already installed on your system before updating this driver


PowerEdge 1855
Operating Systems
MS Windows Server 2003

Applies to

  • PERC 4/IM

Fixes & Enhancements

Changes applicable to PERC 4/IM solutions since native (1.08.18) W2K3 driver: ________________________________ • Added I/O throttling per device to avoid overrunning device queue depths (eliminate multiple Queue Full returns and Event 11/15 errors in event log).

Installation instructions

Custom Instructions for readmeIM.txt:

Download the file and open with a text editor to view.
Custom Instructions for W2K3IMRA.exe: 

1. Click Download Now, to download the file.
2. If the Export Compliance Disclaimer window appears, click Yes, I Accept this Agreement.
3. When the File Download window appears, click Save and click OK. The Save In: window appears.
4. From the Save In: field, click the down arrow then click to select Desktop and click Save.  The file will download to your desktop.
5. If the Download Complete window appears, click Close.  The file icon appears on your desktop.

Diskette Creation
1. Insert a floppy diskette into the floppy drive.
2. Double-click the new icon on the desktop.  The Self-Extractor window appears.
3. Specify the floppy drive as the location to unzip the files.
4. Click on the unzip button to extract files.

Updating the driver on an Existing Windows 2003 Server

*NOTE: You must be logged on as Administrator or have administrative privileges to perform these steps:
1. Copy files extracted above to formatted floppy disk
2. From the desktop, right-click the My Computer icon.
3. Left-click Manage.
4. Click Device Manager.
5. Double-click SCSI and RAID controllers (A List of all currently installed SCSI controllers appears) 
6. Double-click the appropriate SCSI controller (such as Dell PERC 4/im RAID Controller'). 
7. Select the Driver tab.
8. Select Update Driver. (The Hardware Update Wizard appears).
9. Choose "Install from a list of specific locations" and click Next.
10. Choose "Don't Search. I will choose the driver to install"
11. Click Next. 
12. Click 'Have Disk' button. (The 'Install from Disk' dialog appears).
13. Insert the driver diskette created above. (Skip this step if installing driver from location on hard drive)
14. Click 'Browse' button (Locate File dialog appears).
15. Use pull-down box to find floppy drive or location on hard drive where you previously extracted files.
16. Once the correct path appears in the dropdown box, 'symmpi.inf' should appear in 'File Name' box - if not, select it.
17. Click 'Open' button ('Install From Disk' dialog reappears with correct path displayed).
18. Click 'OK' (Upgrade Device Driver Wizard reappears).
19. Choose 'Dell PERC 4/im RAID Controller'
20. Click 'Next'
21. Click 'Next' again to confirm choice and upgrade driver
22. Close Wizard by clicking Finish
23. Close Properties Dialog for device.
24. Reboot System to complete upgrade.            


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