Dell EMC SupportAssist Enterprise Version 1.0 Windows management server
AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.SupportAssist Enterprise is an application that automates technical support for your Dell server, storage, networking, and chassis devices. SupportAssist Enterprise monitors your Dell devices and proactively detects hardware issues that may occur. When a hardware issue is detected, SupportAssist Enterprise automatically opens a support case with Dell Technical Support and sends you an email notification. Data required for troubleshooting the issue is automatically collected by SupportAssist Enterprise and sent securely to Dell Technical Support. The collected data helps Dell Technical Support to provide you an enhanced, personalized, and efficient support experience. SupportAssist Enterprise capability also includes a proactive response from Dell Technical Support to help you resolve the issue.
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SupportAssistEnterprise_1.0.0.49.exe | 209.41 MB
This is a large file. Depending on your connection speed, it may take some time to download.
File Format:
An application
File Name:
SupportAssistEnterprise_1.0.0.49.exe
File Size:
209.41 MB
Format Description
Application
To ensure the integrity of your download, please verify the checksum value.
MD5:
18aee5dfe9e40485ebebe580a26932d6
SHA1:
fbbd9c6e1e7a9786e847ebcb13290768913c2192
SHA-256:
48cf396f9dcbc384bae688725a42bfd7bdca72cd2980b1ea46db152ae1aa8cb1
Sign in to Windows as an admin to use automatic scan. If your're already signed in as an admin and seeing this message, please reboot.
Your system is managed by your IT admin and features might be limited.
Find more updates. Use SupportAssist to find all the latest driver updates for your device.
Fixes & Enhancements
Initial Release
SupportAssist Enterprise replaces SupportAssist for Servers for proactive and predictive automated support without the use of a management console.
SupportAssist Enterprise offers these new features and capabilities:
1) Monitoring extended from PowerEdge servers to Dell EMC Networking devices and PowerEdge blade enclosures and modular infrastructure platforms without the use of a management console
2) Option to skip registration at time of installation (unregistered mode) offering the ability to use SupportAssist for:
a) Point of need collections during troubleshooting with tech support (DSET replacement)
b) Deployment site readiness and validation
c) Collections from disconnected sites
3) Application mode optimization allows users to easily transition from unregistered mode for a single collection to registered mode for full proactive and predictive automated support
4) Add multiple devices in one step via structured file format (CSV)
5) User interfaceis now available in Brazilian Portuguese in addition to previously available English, French, German, Spanish, Simplified Chinese, Japanese
6) Updating the application separately from Dell EMC alert policy for support case creation and Dell EMC supported product policy file for adding new Dell EMC products
Please visit the following link for additional product documentation:
http://www.dell.com/support/home/us/en/04/product-support/product/supportassist-enterprise-v1.0/manuals
Read More
SupportAssist Enterprise replaces SupportAssist for Servers for proactive and predictive automated support without the use of a management console.
SupportAssist Enterprise offers these new features and capabilities:
1) Monitoring extended from PowerEdge servers to Dell EMC Networking devices and PowerEdge blade enclosures and modular infrastructure platforms without the use of a management console
2) Option to skip registration at time of installation (unregistered mode) offering the ability to use SupportAssist for:
a) Point of need collections during troubleshooting with tech support (DSET replacement)
b) Deployment site readiness and validation
c) Collections from disconnected sites
3) Application mode optimization allows users to easily transition from unregistered mode for a single collection to registered mode for full proactive and predictive automated support
4) Add multiple devices in one step via structured file format (CSV)
5) User interfaceis now available in Brazilian Portuguese in addition to previously available English, French, German, Spanish, Simplified Chinese, Japanese
6) Updating the application separately from Dell EMC alert policy for support case creation and Dell EMC supported product policy file for adding new Dell EMC products
Please visit the following link for additional product documentation:
http://www.dell.com/support/home/us/en/04/product-support/product/supportassist-enterprise-v1.0/manuals
Version
1.0, A00
Release date
28 Nov 2016
Download Type
Diagnostics Utility
Category
Systems Management
Importance
RecommendedDell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats
View Important Information
File Format:
External release notes
File Name:
SupportAssistEnterprise_1.0_Readme.txt
File Size:
38.97 KB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file format contains plain text which can be viewed with a standard text editor.
To ensure the integrity of your download, please verify the checksum value.
MD5:
9ff1a0bb2c7a7eca11c286cd0d6c88c7
SHA1:
47f91485df876cf14d5bb571dcead469d811ff68
SHA-256:
e0c428b6dca65bd5185403b1ccc965de775ce6df6980080df92f1d76e97aecb6
By downloading, you accept the terms of the Dell Software License Agreement.
Important Information
SupportAssist Enterprise can monitor hardware issues that occur in Dell EMC server and Dell EMC networking devices. For Dell EMC storage devices, SupportAssist Enterprise can only collect and send system information.
Other Available Versions
1.3, A0121 Jun 2016
Supported Operating Systems
Windows Server 2008 x64
Windows Server 2012
Not Applicable
Windows Server 2012 R2
Windows Server 2008 R2
Windows Server 2016
Looking for a different OS? View the list of Dell supported operating systems
Applies to
Dell SupportAssist for Servers
Installation instructions
To install SupportAssist on a Windows operating system:
1. Right-click the SupportAssist Enterprise installer package, and then click Run as administrator.
The Preparing to Install page is displayed briefly, and then the Welcome to SupportAssist Enterprise Installer page is displayed.
2. Click Next.
The License Agreement page is displayed.
3. Read about the information that SupportAssist Enterprise collects from devices, and select I Agree.
4. Read the Dell End User License Agreement, select I Agree, and then click Install.
The Installing Dell SupportAssist Enterprise page is displayed, and then the Installation Completed page is displayed.
5. Click Finish.
The SupportAssist Enterprise Login page opens in a web browser window.NOTE: If the system is a member of a domain, you must provide the user name in the [Domain\Username] format.
For example, MyDomain\MyUsername. You can also use a period [ . ] to indicate the local domain. For example, .\Administrator.
6. Type the Windows operating system user name and password, and then click Login.
The SupportAssist Enterprise Registration Wizard is displayed.
1. Right-click the SupportAssist Enterprise installer package, and then click Run as administrator.
The Preparing to Install page is displayed briefly, and then the Welcome to SupportAssist Enterprise Installer page is displayed.
2. Click Next.
The License Agreement page is displayed.
3. Read about the information that SupportAssist Enterprise collects from devices, and select I Agree.
4. Read the Dell End User License Agreement, select I Agree, and then click Install.
The Installing Dell SupportAssist Enterprise page is displayed, and then the Installation Completed page is displayed.
5. Click Finish.
The SupportAssist Enterprise Login page opens in a web browser window.NOTE: If the system is a member of a domain, you must provide the user name in the [Domain\Username] format.
For example, MyDomain\MyUsername. You can also use a period [ . ] to indicate the local domain. For example, .\Administrator.
6. Type the Windows operating system user name and password, and then click Login.
The SupportAssist Enterprise Registration Wizard is displayed.
Drivers help and tutorials
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