SupportAssist 1.1
Dell SupportAssist is a software application that transparently collects information about your computer hardware and software, and automatically creates support cases when issues arise. This helps Dell to provide you an enhanced, personalized, and efficient support experience. Dell uses this data to help solve common problems and to design and market the products and services features you use most.
| Release Date: | 10/29/2012 |
| Importance: | Optional |
| Version: | 1.1,A00 See Previous Versions |
The following formats are available for the file you have selected
| File Format: | Hard-Drive |
Download File
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| File Name: |
SupportAssist-plugin-1.1.exe |
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| Description: | This file format consists of an archive of files that may be decompressed to a directory on the hard drive. The installation can then be done from that directory. | |
| Download Type: | HTTP | |
| File Size: | 101MB | |
| File Format: | Rel-Notes-Text |
Download File
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| File Name: |
Readme-1.1.txt |
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| Description: | This file format contains plain text which can be viewed with a standard text editor. | |
| Download Type: | HTTP | |
| File Size: | 21KB | |
Previous Versions
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1.1.1, A00
<ul><li><b>Vendor Version :</b> 1.1.1</li><li><b>Dell Version :</b> A00</li></ul>
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4/18/2013 6:34:07 PM |
Description
Dell SupportAssist is a software application that transparently collects information about your computer hardware and software, and automatically creates support cases when issues arise. This helps Dell to provide you an enhanced, personalized, and efficient support experience. Dell uses this data to help solve common problems and to design and market the products and services features you use most.
Level of Importance:Optional
Dell recommends the customer review specifics about the update to determine if it applies to your system. The update contains changes that impact only certain configurations, or provides new features that may/may not apply to your environment.
Important Information
Dell SupportAssist is a software application that transparently collects information about your computer hardware and software, and automatically creates support cases when issues arise. This helps Dell to provide you an enhanced, personalized, and efficient support experience. Dell uses this data to help solve common problems and to design and market the products and services features you use most.
Compatibility
| Systems Enterprise Servers 1900 Enterprise Servers 1950 Enterprise Servers 1955 Enterprise Servers 2900 Enterprise Servers 2950 Enterprise Servers 2970 Enterprise Servers 6950 Enterprise Servers M420 Enterprise Servers M520 Enterprise Servers M600 Enterprise Servers M605 Enterprise Servers M610 Enterprise Servers M610x Enterprise Servers M620 Enterprise Servers M710 Enterprise Servers M710HD Enterprise Servers M805 Enterprise Servers M905 Enterprise Servers M910 Enterprise Servers M915 Enterprise Servers R200 Enterprise Servers R210 Enterprise Servers R210 II Enterprise Servers R300 Enterprise Servers R310 Enterprise Servers R320 Enterprise Servers R410 Enterprise Servers R415 Enterprise Servers R420 Enterprise Servers R510 Enterprise Servers R515 Enterprise Servers R520 Enterprise Servers R610 Enterprise Servers R620 Enterprise Servers R710 Enterprise Servers R715 Enterprise Servers R720 Enterprise Servers R720xd Enterprise Servers R805 Enterprise Servers R810 Enterprise Servers R815 Enterprise Servers R820 Enterprise Servers R900 Enterprise Servers R905 Enterprise Servers R910 Enterprise Servers T105 Enterprise Servers T110 Enterprise Servers T110 II Enterprise Servers T300 Enterprise Servers T310 Enterprise Servers T320 Enterprise Servers T410 Enterprise Servers T420 Enterprise Servers T605 Enterprise Servers T610 Enterprise Servers T620 Enterprise Servers T710 PowerVault MD3000 PowerVault MD3000i Powervault MD3200 Powervault MD3200i Powervault MD3220 Powervault MD3220i Powervault MD3600i Powervault MD3620i | Operating Systems MS Windows 2008 x64 MS Windows 2008 x86 MS Windows 2008 R2 |
Applies to
- SupportAssist for OpenManage Essentials
Fixes & Enhancements
* Proxy server support - Enables you to configure your proxy server settings in SupportAssist
* Role-based security - Restricts access to configure SupportAssist and test e-mail connectivity based on the user's OpenManage Essentials user group
* Link and launch - Launch SupportAssist from the Extensions tab of the OpenManage Essentials graphical user interface (GUI)
* Report filtering - Enables you to configure SupportAssist to prevent personally identifiable information (PII) in the
diagnostics report collection from being sent to Dell
* E-mail notification for Basic Hardware service contract - Notifies potential hardware issues reported by devices covered under Basic Hardware service contract
* Login notification - The SupportAssist dashboard displays the name of the current user
* Update available notification - The SupportAssist dashboard and the About dialog box indicate if an updated version of SupportAssist is available
* Support for iDRAC7 and Dell PowerConnect ethernet switches - Monitors alerts from iDRAC7 and PowerConnect Ethernet switches
Installation Instructions
Please refer Readme for detailed Installation steps.
Checksum
To ensure the integrity of your download, please verify the checksum value.
This is an optional process and is not required for the downloading and installation of device drivers from this site.
This is an optional process and is not required for the downloading and installation of device drivers from this site.
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MD5:
SHA1:
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3735b91362f729dc38f62a06c49db18a
e175918fcd0972b938813ddbc68bea9c963a65ab
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SupportAssist-plugin-1.1.exe
SupportAssist-plugin-1.1.exe
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