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Driver Details

Dell DataSafe Online, v.webpost fix, A00-00
Patch is to fix the "No config file" issue when DataSafe Online is started from Dell Support Center. This does not replace the current DataSafe Online application but only fixes this specific issue.
Release Date 12/12/2007
Importance: Optional
Version: webpost fix,A00-00

The following formats are available for the file you have selected

File Format: Hard-Drive Download File Download File
File Name:


Description: This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.
Download Type: HTTP
File Size: 128KB

Previous Versions

No previous version available.


Patch is to fix the "No config file" issue when DataSafe Online is started from Dell Support Center. This does not replace the current DataSafe Online application but only fixes this specific issue.

Level of Importance:Optional

Dell recommends the customer review specifics about the update to determine if it applies to your system. The update contains changes that impact only certain configurations, or provides new features that may/may not apply to your environment.


Dimension 9200
Dimension 9200c
Inspiron 1420
Inspiron 1501
Inspiron 1520
Inspiron 1521
Inspiron 1720
Inspiron 1721
Inspiron 530
Inspiron 530s
Inspiron 531
Inspiron 531s
Inspiron 6400
Inspiron E1505
Vostro 1000
Vostro 15
Vostro 1500
Vostro 1521
Vostro 1700
Vostro 200
XPS 210
XPS 410
XPS 420
XPS 710
XPS 720 Black
XPS 720 H2C
XPS M1330 (M1330, Mid 2007)
XPS M1710 (MXG061, Early 2006)
XPS M1730 (M1730, Late 2007)
Operating Systems
MS Windows Vista 32-bit
MS Windows XP

Applies to

  • DataSafe Online

Fixes & Enhancements

Initial Release

Installation instructions

Custom Instructions for R172699.exe: 

Hard Drive Installation (via WinZip) with HTML Pop-Up Window for 

1.Click Download Now, to download the file.
2.When the File Download window appears, click Save this program to 
disk (Windows XP users, click Save) and click OK.  The Save In: window 
3.From the Save In: field, click the down arrow then click to 
select Desktop and click Save.  The file will download to your desktop.
4.If the Download Complete window appears, click Close.  The file 
name icon appears on your desktop.

1.Double-click the new icon on the desktop labeled R172699.exe.  
The Self-Extractor window appears. 
2.Click OK or Continue.
The Self-Extracting Driver Installation window appears and prompts to 
extract files to C:\DELL\DRIVERS\R172699. Write down this path so the executable (i.e. dso_configfix.reg) can be found later.
3.Leave all of the default settings and click Unzip or OK.  If the 
directory doesn't exist, you'll be prompted to create one. Click Yes. A 
Self Extractor window appears and indicates C:\DELL\DRIVERS\R172699 files were 
4.Click OK.

Now you are ready to proceed with installing the patch:
1. run C:\Dell\Drivers\R172699\dso-configfix.reg
2. If DataSafe Online is open (any error message boxes), press ok and close them.
3. User double-clicks on the patch named dso-configfix.reg
4. The user may be prompted for permission to continue to start the registry editor, press continue.
5. A warning will appear regarding "Adding information unintentionally can cause components to stop working correctly". Select "Yes" to continue.
6. The final screen should notify the user that the values and keys contained in the file have been updated. Press OK.
7. The patch is complete and has reset the entries to allow DataSafe Online to start properly.
8. It is safe to cancel the readme.txt window and patch screen window and start DataSafe Online.            


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