Synaptics VMM2320 MST HUB Firmware Update for the RUGGEDIZED SYSTEM and DOCK
Restart requiredAUTO INSTALLEDThis file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package provides Synaptics VMM2320 MST HUB Firmware Update and is supported on Latitude 14 Rugged 7204/7404/5404 that are running the following Windows Operating System: Windows 7, Windows 8 and Windows 8.1
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Fixes & Enhancements
Fixes - Reduces video flicker and blanking for displays attached to the dock
Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.
Instructions in preparation for updating the firmware when not attached to rugged or mobile dock: - Connect power to the system . Make sure you have a working HDMI or VGA monitor connected to the system output.
Instructions for updating the firmware when attached to rugged or mobile dock: - Connect power to the dock and dock the system. Make sure you have a working HDMI or VGA monitor connected to the dock output.
Prepare system when not attached to rugged or mobile dock (system-only setup): - Connect power to the system . Make sure you have a working HDMI or VGA monitor connected to the system output
Prepare system when attached to rugged or mobile dock (system docked setup) - Connect power to the dock and dock the system. Make sure you have a working HDMI or VGA monitor connected to the dock output.
Download Update: 1. Click Download File to download the file called Synaptics_Hub_FW_Rugged_A03_Ver2_26_ZPE.exe on to the desktop 2. Double-click executable file Synaptics_Hub_FW_Rugged_A03_Ver2_26_ZPE.exe on desktop 3. The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\JTW55. Write down this path so the executable file, UpdateTool.exe, can be found later. 4. The Self-Extraction results window appears, click Okay to continue. 5. The upgrade process will start. A percentage bar will show update progress 6. Restart your system after the upgrade process is complete. 7. If docked, undock and re-dock system to ensure update is complete.
Reboot will be required
Need help with video connection issues?
Find a solution in Dell's video troubleshooting and usage guide.