Intel HD, HD 4200/4400/4600/5000/5100/5200 Graphics Driver
Restart required AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.This package provides the driver for Intel Generation 4 graphics for OptiPlex 7020. This driver package can also be used on Optiplex 9020/9020M/9020 AIO and Precision T1700
Supports Windows 7, 8 and 8.1 64-bit OS.
Supports Windows 7, 8 and 8.1 64-bit OS.
Recommended
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Fixes & Enhancements
Enhancements:
- Added support for OptiPlex 7020
Fixes:
- Monitor timeout on DP issue seen in previous drivers is fixed
- Stability and performance improvements for 3D games, benchmarks and stress tests
- Fixes issues with losing ability to rotate under some circumstances including Windows Updates
- Addresses some language related issues with Chinese
- Fixes a number of power-management issues related to monitor timeout and lid open/close on notebooks
- Fixes some DP 1.2 daisy chain resolution issues
Read More- Added support for OptiPlex 7020
Fixes:
- Monitor timeout on DP issue seen in previous drivers is fixed
- Stability and performance improvements for 3D games, benchmarks and stress tests
- Fixes issues with losing ability to rotate under some circumstances including Windows Updates
- Addresses some language related issues with Chinese
- Fixes a number of power-management issues related to monitor timeout and lid open/close on notebooks
- Fixes some DP 1.2 daisy chain resolution issues
Version
10.18.10.3412, A11
Release date
12 Jun 2014
Download Type
Driver
Category
Video
Importance
RecommendedDell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats
File Format: Update Package for MS Windows 32-Bit
File Name: 7020_Video_Driver_J9CHD_WN_10.18.10.3412_A11.EXE
File Size: 152.35 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system.
To ensure the integrity of your download, please verify the checksum value.
MD5:
c820e481b7702209f8b48622a1a9ccd4
SHA1:
624d69182f799a3b27c5c8b12ea4d3179cfad1a7
SHA-256:
b8be7bd77e548d5be1df8dbaff2cfbbd9a9b7bfa05cecb6abcf45f10290ea341
File Format: ZipPack External
File Name: Video_Driver_Intel_A11_Win7-8.1_64_15.33.14_3412_Dell_setup_ZPE.exe
File Size: 144.55 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.
To ensure the integrity of your download, please verify the checksum value.
MD5:
d8a7ce5145ea23db45ef2e4979a4aa55
SHA1:
2ebed8ca42d46146ba8b7e3c103752ea2f6baa6a
SHA-256:
2b5e2484e7f2326078572c7ee9272a97e3fec894fc982fe4196f569b7b24a1e9
By downloading, you accept the terms of the Dell Software License Agreement.
Supported Operating Systems
Windows 7, 64-bit
Windows 8, 64-bit
Windows 8.1, 64-bit
Applies to
Intel HD, HD 4200/4400/4600/5000/5100/5200 Graphics
Installation instructions
Hard Drive Installation (via ZIPpack):
Download
1. Click Download File to download the file.
2. When the File Download window appears, click Save this program to disk and click OK. The Save In: window appears.
3. From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop.
4. If the Download Complete window appears, click Close. The file icon appears on your desktop.
Install
1. Double-click the new icon on the desktop labeled Video_Driver_Intel_A11_Win7-8.1_64_15.33.14_3412_Dell_setup_ZPE.exe
2. The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\J9CHD. Write down this path so the executable (I.e. Setup.exe) file can be found later.
3. The Self-Extractor window appears.
4. Click OK.
5. After completing the file extraction, if the Self-Extractor window is still open, close it.
6. Click the Start button and then click Run.
7. Type C:\DELL\DRIVERS\J9CHD in the Open textbox and then click OK.
8. Follow the on-screen installation instructions
---------------------------
Install using Dell Update Package (DUP) Instructions
Download
1. Click Download File to download the file.
2. When the File Download window appears, click Save to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
Download
1. Click Download File to download the file.
2. When the File Download window appears, click Save this program to disk and click OK. The Save In: window appears.
3. From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop.
4. If the Download Complete window appears, click Close. The file icon appears on your desktop.
Install
1. Double-click the new icon on the desktop labeled Video_Driver_Intel_A11_Win7-8.1_64_15.33.14_3412_Dell_setup_ZPE.exe
2. The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\J9CHD. Write down this path so the executable (I.e. Setup.exe) file can be found later.
3. The Self-Extractor window appears.
4. Click OK.
5. After completing the file extraction, if the Self-Extractor window is still open, close it.
6. Click the Start button and then click Run.
7. Type C:\DELL\DRIVERS\J9CHD in the Open textbox and then click OK.
8. Follow the on-screen installation instructions
---------------------------
Install using Dell Update Package (DUP) Instructions
Download
1. Click Download File to download the file.
2. When the File Download window appears, click Save to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
Need help with video connection issues?
Find a solution in Dell's video troubleshooting and usage guide.Drivers help and tutorials
For more downloads go to the Drivers and downloads. For help on using the information on this page, please visit Driver Help and Tutorials.