Dell SupportAssist Version 1.3 for ServersLinux management server (monitors only Linux devices)
自動インストール済み このファイルは、最新の更新プログラムの一部として自動的にインストールされました。問題が発生した場合は、手動でダウンロードして再インストールすることができます。このページのコンテンツは自動翻訳されている可能性があります。フィードバックを提供するには、ページの下部にあるフォームに入力してください。
Dell SupportAssist for Servers is an application that enables automated support from Dell by proactively identifying hardware issues in Dell devices. When an issue is detected, SupportAssist automatically opens a support case with Dell Technical Support and sends you an email notification. Data required for troubleshooting the issue is automatically collected and sent securely to Dell Technical Support. The collected data helps Dell Technical Support to provide you an enhanced, personalized, and efficient support experience.
SupportAssist capability also includes proactive contact from Dell Technical Support to help you resolve the issue
SupportAssist capability also includes proactive contact from Dell Technical Support to help you resolve the issue
推奨
自動スキャンを使用するには、管理者としてWindowsにサインインしてください。すでに管理者としてサインインしていて、このメッセージが表示されている場合は、再起動してください。
お客様のシステムは貴社のIT管理者によって管理されおり、機能が制限されている可能性があります。
その他のアップデートを見る。SupportAssistを使用すると、お使いのデバイス向けの最新のドライバー アップデートをすべて見つけることができます。
修正と強化
Enhancements:
-Display of support case status and source irrespective of the case creation method for service tags with ProSupport or ProSupport Plus entitlement that are monitored by SupportAssist.
-Ability to quickly view the support cases for a specific device.
-Ability to test the support case creation capability. See testing the case creation capability.
-Ability to request Dell Technical Support to suspend, resume, or close activities related to a support case.
-Ability to transpose the data displayed in the configuration viewer.
-Ability to cancel a manually-initiated collection. See sending the system information manually
-Support for Dell Datacenter scalable solutions.
-Support for collection of the following data
Dell Lifecycle controller log from Dell's 12th and 13th generation of PowerEdge Servers
TTY log from PowerEdge serves that have iDrac firmware version 2.00.00.00 or later installed
-Support for installing SupportAssist on additional Linux operating systems
詳細を見る
-Display of support case status and source irrespective of the case creation method for service tags with ProSupport or ProSupport Plus entitlement that are monitored by SupportAssist.
-Ability to quickly view the support cases for a specific device.
-Ability to test the support case creation capability. See testing the case creation capability.
-Ability to request Dell Technical Support to suspend, resume, or close activities related to a support case.
-Ability to transpose the data displayed in the configuration viewer.
-Ability to cancel a manually-initiated collection. See sending the system information manually
-Support for Dell Datacenter scalable solutions.
-Support for collection of the following data
Dell Lifecycle controller log from Dell's 12th and 13th generation of PowerEdge Servers
TTY log from PowerEdge serves that have iDrac firmware version 2.00.00.00 or later installed
-Support for installing SupportAssist on additional Linux operating systems
バージョン
1.3, A01
リリース日:
24 6月 2016
ダウンロード タイプ
診断ユーティリティ
カテゴリ
システム管理
重要度
推奨デル・テクノロジーズでは、次に予定されているアップデート時に、このアップデートを適用することをお勧めします。このアップデートには、システム全体の正常性を維持するための変更が含まれています。これにより、システム ソフトウェアが最新の状態に保たれるとともに、システム ソフトウェアと他のシステム モジュール（ファームウェア、BIOS、ドライバー、ソフトウェア）との互換性が維持されます。また、その他の新機能が追加される場合もあります。
利用可能な形式
重要な情報を表示
ファイル形式:
社外向けリリースノート
ファイル名:
Readme_SupportAssist_for_Servers_1.3.txt
ファイルサイズ:
31.51 KB
これは大容量ファイルです。接続速度によっては、ダウンロードに時間がかかる場合があります。
フォーマットの説明:
このファイル形式には、標準的なテキストエディタで表示できるプレーンテキストが含まれています。
ダウンロードの整合性を確認するには、チェックサムの値を検証してください。
MD5:
de2ccf88c8a262f6ee7d46c505770694
SHA1:
43892428d87e2e301a90d17f8b4c4c976689efa9
SHA-256:
7e7abb26e70007fd0154c496b14421b1e1e47fa2b6fc215c27337f427af45d38
ファイル形式:
Linux Binary File
ファイル名:
SupportAssist_Server_1.3.bin
ファイルサイズ:
174.24 MB
これは大容量ファイルです。接続速度によっては、ダウンロードに時間がかかる場合があります。
フォーマットの説明:
ダウンロードの整合性を確認するには、チェックサムの値を検証してください。
MD5:
5d456349abd4eea7e67c1c8ae3947a5f
SHA1:
a5851ccf7464a513bab7211eb46a92420366a815
SHA-256:
35788c5c1375cfa38e7114c8d971d4b1e5a60655724bd04b857ab418a89db6ec
ダウンロードすることによって、Dellソフトウェア製品ライセンス契約 (英語で) の条項に同意したことになります。
重要な情報
Dell SupportAssist for Servers is an application that enables automated support from Dell by proactively identifying hardware issues in Dell devices. When an issue is detected, SupportAssist automatically opens a support case with Dell Technical Support and sends you an email notification. Data required for troubleshooting the issue is automatically collected and sent securely to Dell Technical Support. The collected data helps Dell Technical Support to provide you an enhanced, personalized, and efficient support experience.
SupportAssist capability also includes proactive contact from Dell Technical Support to help you resolve the issue
SupportAssist capability also includes proactive contact from Dell Technical Support to help you resolve the issue
サポート対象のオペレーティングシステム
Novell SuSE Linux ES 11
Suse Linux ES 10
Linux
該当なし
Red Hat® Enterprise Linux 6
Red Hat® Enterprise Linux 7
Red Hat® Enterprise Linux 5
別のOSをお探しですか? デルがサポートしているオペレーティングシステムの一覧をご覧ください。
適応先
Dell SupportAssist for Servers
インストール手順
To install SupportAssist on a Linux operating system:
1. Open the terminal window on the system running the Linux
operating system.
2. Browse to the folder where the SupportAssist installation
package is available.
3. Perform one of the following:
- Type chmod 744 supportassist_1.x.x.bin and press Enter.
- Type chmod +x supportassist_1.x.x.bin and press Enter.
- Type ./SupportAssist_1.x.x.bin and press Enter.
The Welcome to the Dell SupportAssist Installer message is displayed.
4. To continue, type c.
The SupportAssist License Agreement is displayed.
5. Read the license agreement and type y to start the installation.
After the installation is completed, the SupportAssist Login page opens
in a web browser window.
NOTE: If you are using a Linux terminal emulator such as PuTTY to
remotely install SupportAssist, the SupportAssist Login page is not
displayed. In such a scenario, you must access the SupportAssist Login page
using one of the following methods:
- Log in to a remote system and access the following web address using
a web browser:
https://
NOTE: You can access SupportAssist from a remote system only if port 2607
is open on the system where SupportAssist is installed.
- Log in to the local system and access the following web address
using a web browser: https://localhost:9090/SupportAssist
6. Type the user name and password of a user with root privileges on the
system where SupportAssist is installed, and then click Log In.
The Dell SupportAssist Setup Wizard is displayed.
7. Follow the instructions in the Dell SupportAssist Setup Wizard to complete
the registration of SupportAssist.
1. Open the terminal window on the system running the Linux
operating system.
2. Browse to the folder where the SupportAssist installation
package is available.
3. Perform one of the following:
- Type chmod 744 supportassist_1.x.x.bin and press Enter.
- Type chmod +x supportassist_1.x.x.bin and press Enter.
- Type ./SupportAssist_1.x.x.bin and press Enter.
The Welcome to the Dell SupportAssist Installer message is displayed.
4. To continue, type c.
The SupportAssist License Agreement is displayed.
5. Read the license agreement and type y to start the installation.
After the installation is completed, the SupportAssist Login page opens
in a web browser window.
NOTE: If you are using a Linux terminal emulator such as PuTTY to
remotely install SupportAssist, the SupportAssist Login page is not
displayed. In such a scenario, you must access the SupportAssist Login page
using one of the following methods:
- Log in to a remote system and access the following web address using
a web browser:
https://
NOTE: You can access SupportAssist from a remote system only if port 2607
is open on the system where SupportAssist is installed.
- Log in to the local system and access the following web address
using a web browser: https://localhost:9090/SupportAssist
6. Type the user name and password of a user with root privileges on the
system where SupportAssist is installed, and then click Log In.
The Dell SupportAssist Setup Wizard is displayed.
7. Follow the instructions in the Dell SupportAssist Setup Wizard to complete
the registration of SupportAssist.