WesternDigital D3N4 for model number(s) WD1004FBYZ and WD2004FBYZ.

AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This release contains firmware version D3N4 for WesternDigital drives. Vendor model numbers WD1004FBYZ and WD2004FBYZ.
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Fixes & Enhancements

**NOTE: Once you update to this firmware, you will not be able to roll back to the previous firmware**

Fixes:
-Fix for Data Life Guard (DLG) not incrementing first 48 track's Write Frequency Counter
-4k-divisible binary per Microsoft Azure requirement

Enhancements:
-Updated PHY settings per Dell specification
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Version

D3N4, A00

Release date

11 Jul 2017

Download Type

Firmware

Category

Storage

Importance

Urgent
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Available formats View Important Information

File Format: Update Package for MS Windows 64-Bit.
File Name: Serial-ATA_Firmware_XTHKJ_WN64_D3N4_A00.EXE
File Size: 14.31 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
79f1e84dc8e62bd2439af06956e6389d
SHA1:
67e23250d584f30755497165dd1e62290272286a
SHA-256:
003530a84ecdbbf52434de7b86294242264a966e039a9ba423a58b48283eeb7c

File Format: A GnuPG file which contains a cryptographic signature
File Name: Serial-ATA_Firmware_XTHKJ_LN_D3N4_A00.BIN.sign
File Size: 194 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
4f37a5dd1d93e2f33eb54f2ba096d145
SHA1:
7ab67783ee0edd42ddffb684165bc5eb4df1a835
SHA-256:
3db7a372fc574c4b523bd910e557ac431a979c1fd3526d71c96cc21f15a31742

File Format: Update Package for MS Windows 32-Bit
File Name: Serial-ATA_Firmware_XTHKJ_WN32_D3N4_A00.EXE
File Size: 9.62 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system.
To ensure the integrity of your download, please verify the checksum value.
MD5:
b226fefbe7f53a6a037eda1b45036bbd
SHA1:
ac01687764329e5ad9f98344142573ae247bc9df
SHA-256:
402497a7315460bf2ca81fc07f4c96bdfd57a0ad68bc408c6ed06c8ce658689d

File Format: Update Package for Red Hat Linux
File Name: Serial-ATA_Firmware_XTHKJ_LN_D3N4_A00.BIN
File Size: 7.1 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages for Linux can be used as stand-alone applications that ensure that specific validation criteria are met, then apply an update.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
To ensure the integrity of your download, please verify the checksum value.
MD5:
9e3688284e784d8449997660cd491f06
SHA1:
ca503f03fe352ea3993f0fc5135aa115f73c1d99
SHA-256:
90e8d0474d886c197157a7e1a26339e30d5e02af0b46e7cc5554a5dd51a92c85

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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This update will not run if any of the following conditions exist
1. Any Virtual Disk that is not optimal.
2. A RAID container that is performing a Background Initialization or Consistency Check.
3. A Rebuild, Resync, or copyback function is taking place.
4. A RAID set that is Partially Degraded or in a Degraded state.

This update will run on drives remaining in a RAID set that is in a Offline state.

There is an architectural constraint with Dell DUP HDD firmware update utility, related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as - The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up.
Novell SuSE Linux ES 11
Windows Server 2008 x64
Suse Linux ES 10
Windows Server 2012
Red Hat® Ent Linux 5.2
Red Hat® Enterprise Linux 6
Red Hat® Enterprise Linux 7
Red Hat® Ent Linux 5
Windows Server 2012 R2
Windows Server 2008 x86
Windows Server 2008 R2
Windows Server 2016
Western Digital 3.5 SATA 6Gbps 1TB 7.2K RPM
Western Digital 3.5 SATA 6Gbps 2TB 7.2K RPM
1. Click the 'Download Now' link to download the file.
2. When the File Download window appears, click 'Save' to save the file to your hard drive.

Installation

1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.

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