Dell Help & Support Application

AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package provides the Dell Help & Support application which is preinstalled on new Dell Inspiron, XPS devices that are running Windows 8.1/10. Dell Help and Support contains step-by-step guides, videos, system information and support, to make getting started with your Dell quick and easy. Plus, with detailed help and troubleshooting articles, solving minor issues is a breeze.
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Fixes & Enhancements

Enhancement
-Installer updates
-New/Update Help Articles

Fixes
- Bug Fixes
Read More

Version

2.4.18.0, A00

Release date

13 Mar 2017

Download Type

Applications

Category

Application

Importance

Recommended
Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats
File Format: Update Package for MS Windows 64-Bit.
File Name: Application_MCH9X_WN64_2.4.18.0_A00.EXE
File Size: 49.84 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
8f842f8a89b0ed48e07b57c5ff817069
SHA1:
a5e3f217f658a013ad291348a259e132a8cf28ba
SHA-256:
3924efd1c20fe4ac9b2dc364499b3eb295019ff52b2923f1db6b5a441abba3bb

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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Inspiron 11 3162/3164
Inspiron 11 3168
Inspiron 11 3169
Inspiron 11 3179
Inspiron 13 5368 2-in-1
Inspiron 13 5378 2-in-1
Inspiron 13 7368 2-in-1
Inspiron 13 7378 2-in-1
Inspiron 14 3459
Inspiron 14 3462
Inspiron 14 3465
Inspiron 14 3467
Inspiron 14 5443
Inspiron 14 5445 (End of Life)
Inspiron 14 7447
Inspiron 14 7460
Inspiron 14 Gaming 7466
Inspiron 14R 5421
Inspiron 14R 5437
Inspiron 14R SE 7420
Inspiron 14z 5423
Inspiron 15 3555
Inspiron 15 3559
Inspiron 15 3565
Inspiron 15 3567
Inspiron 15 5565
Inspiron 15 5567
Inspiron 15 5568 2-in-1
Inspiron 15 5578 2-in-1
Inspiron 15 7559
Inspiron 15 7560
Inspiron 15 7569 2-in-1
Inspiron 15 7579 2-in-1
Inspiron 15 Gaming 5576
Inspiron 15 Gaming 5577
Inspiron 15 Gaming 7566
Inspiron 15R 5521
Inspiron 15R 5537
Inspiron 15R SE 7520
Inspiron 15Z 5523
Inspiron 17 5765
Inspiron 17 5767
Inspiron 17 7778 2-in-1
Inspiron 17 7779 2-in-1
Inspiron 17R 5720
Inspiron 17R 5721
Inspiron 17R 5737
Inspiron 17R SE 7720
Inspiron 20 3064
Inspiron 2350
Inspiron 24 3464
Inspiron 24 5459 AIO
Inspiron 24 5475
Inspiron 27 7775
Inspiron 3043
Inspiron 3045
Inspiron 3048
Inspiron 3052
Inspiron 3059
Inspiron 3135
Inspiron 3137
Inspiron 3138
Inspiron 3250
Inspiron 3252
Inspiron 3263
Inspiron 3265
Inspiron 3268
Inspiron 3421
Inspiron 3437
Inspiron 3441
Inspiron 3442
Inspiron 3443
Inspiron 3451
Inspiron 3452
Inspiron 3452 AIO
Inspiron 3455
Inspiron 3458
Inspiron 3459
Inspiron 3521 (End of Life)
Inspiron 3537
Inspiron 3541
Inspiron 3542
Inspiron 3543
Inspiron 3551
Inspiron 3552
Inspiron 3558
Inspiron 3646
Inspiron 3647
Inspiron 3650
Inspiron 3655
Inspiron 3656
Inspiron 3662
Inspiron 3668
Inspiron 3721
Inspiron 3737
Inspiron 3847
Inspiron 5348
Inspiron 5439
Inspiron 5442
Inspiron 5447
Inspiron 5448
Inspiron 5451
Inspiron 5452
Inspiron 5455
Inspiron 5458
Inspiron 5459
Inspiron 5542
Inspiron 5543
Inspiron 5545
Inspiron 5547
Inspiron 5548
Inspiron 5551
Inspiron 5552
Inspiron 5555
Inspiron 5557
Inspiron 5558
Inspiron 5559
Inspiron 5675
Inspiron 5748
Inspiron 5749
Inspiron 5755
Inspiron 5758
Inspiron 5759
Inspiron 660
Inspiron 660s
Inspiron 7347
Inspiron 7348 2-in-1
Inspiron 7352
Inspiron 7353 2-in-1
Inspiron 7359 2-in-1
Inspiron 7370
Inspiron 7373 2-in-1
Inspiron 7437
Inspiron 7459
Inspiron 7537
Inspiron 7547
Inspiron 7548
Inspiron 7557
Inspiron 7558
Inspiron 7568 2-in-1
Inspiron 7570
Inspiron 7573 2-in-1
Inspiron 7737
Inspiron 7746
Inspiron M431R
Inspiron M531R
Inspiron M731R
Inspiron One 2330
XPS 11 9P33
XPS 12 9250
XPS 12 9Q23
XPS 12 9Q33
XPS 13 9333
XPS 13 9343
XPS 13 9350
XPS 13 9360
XPS 13 9365 2-in-1
XPS 13 L321X
XPS 13 L322X
XPS 15 9530 (End of Life)
XPS 15 9550
XPS 15 9560
XPS 15 L521X
XPS 18 1810
XPS 18 1820
XPS 27 7760
XPS 8700
XPS 8900
XPS 8910
XPS 8920
XPS One 2720
Windows 8.1, 64-bit
Windows 10, 64-bit
Looking for a different OS? View the list of Dell supported operating systems
My Dell Learning Center
Dell Update Package (DUP) Instructions
Download
1. Click Download File to download the file.
2. When the File Download window appears, click Save to save the file to your hard drive.

Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update

Run
1. Click Start, type Dell Help & Support in the search box
2. Click the Dell Help & Support icon.

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