Dell Data Protection | Access -- Application Package

In order to install the Dell Data Protection | Access solution, you must install the Dell Data Protection | Access Pre-Requisite package, the Dell Data Protection | Access driver package and the Dell Data Protection | Access Middleware package before installing the Dell Data Protection | Application package.

For Systems configured with Dell ControlPoint Security Manager, please follow the instructions below to ensure proper and complete upgrade to Dell Data Protection | Access.

NOTE: Installation order is very important use the following procedure, including reboots, or the software will not function properly:
1. Backup any previously implemented security settings (if applicable)
a)Backup TPM keys and credentials (on Dell ControlVault enabled systems).
b)If you have any documents included in the Document Vault or Document Manager, remove these files. Dell Data Protection | Access does not contain this function and any data not removed from this feature will be lost.
c)Backup any user Private Information Manager account data.
2. Dell ControlPoint Security Manager must be uninstalled (if applicable)
a)Uninstall Dell ControlPoint Security Manager from Add/Remove Programs.
b)Reboot.
3. Dell Security Device Driver Pack must be uninstalled (if applicable)
a)Uninstall Dell Security Device Driver Pack from Add/remove programs.
b)Reboot.
4. Download the Dell Data Protection |Access software packages (Pre-Requisite(XP and Vista OS only), Driver, Middleware, and Application)
5. Install downloaded software in the order listed below
a)Install Dell Data Protection | Access Pre-Requisite package (XP and Vista OS only)
b)Reboot if requested.
c)Install Dell Data Protection | Access Driver package.
d)Install Dell Data Protection | Access Middleware package.
e)Reboot.
f)Install Dell Data Protection | Access Application package.
g)Reboot.
6. Clear any previously stored security settings implemented such as TPM enablement, fingerprints enrolled, BIOS passwords, preboot credentials, etc. (if applicable)
a)Launch Dell Data Protection |Access application.
b)Navigate to the advanced screen.
c)Click on Reset System and provide all implemented passwords and follow instructions appropriately.
7. Clear any previous non-ControlVault fingerprint enrollments (for Latitude E54x0 and E55x0 only systems)
a)Navigate to \Program Files\Dell\Dell Data Protection\Access\Drivers\Authentec AES2810 Fingerprint Reader\Tools folder and run AESReset.exe and follow instructions.
8. Clear any previous external fingerprint enrollments (if applicable)
a)For external fingerprint readers (Dell branded Fingerprint reader, Eikon 2 and Eikon to go readers), navigate to \Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Preboot Manager and execute the deleteusers.exe utility.
9. Restore your archived security settings backed up in Step 1 (if applicable)
Note: this will only restore archived TPM keys from USC 1.4 or DDPA 2.0 usage or preboot data which is enrolled within the Dell ControlVault.
a)Open Dell Access, navigate to the advanced screen, click on Credential Archive and Restore.
b)Click on Restore your security credentials.
c)Follow the wizard until completion.
10. Launch Dell Data Protection |Access application
a)Application will install into the Start Menu under Programs\Dell\Dell Data Protection\AccessNote: No desktop or task tray icons will be placed onto the system by default.
b)Upon first launch of Dell Data Protection | Access, the System Access Wizard will prompt you. This wizard will guide you through the system setup process. If the System Access Wizard does not automatically launch, you can start the wizard by selecting the Access tab and clicking on System.