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Product support

Identify the product you need to support

Enter a Service Tag or Express Service Code.

Both product IDs are located on the back or bottom of your device. See details

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Have a Dell Account? Select from a list of your products.

Top resources

Online diagnostics

We can fix your device or send you replacement parts in just minutes. Let us check your Windows-based PC or tablet for common hardware errors.

Run Quick Test

System won’t boot? Dell devices come with preboot diagnostics to capture error codes.

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Help by topic

Find answers to your technology questions with our collection of articles, videos and tutorials.

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Windows support


Get tips and tutorials on using Windows, including Windows 8 and Windows 8.1.

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Orders & support requests

Order support

View your order history or get information about the ordering and delivery process.

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Check order status

Support history

Check your current support requests or view information about past requests.

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Find support requests