Dell Time Keeping Utility, A01

Dell systems with factory installed Microsoft Windows XP Pro or Home may lose time. Time loss rate has been reported as high as a 20 minute loss per hour.

Fixes & Enhancements

Fix for Windows XP system clock losing time.


Version A01, A01


System Utilities

Release date

23 May 2002

Last Updated

03 Nov 2011


Available formats

File Format:Hard-Drive
File Name:Time.exe
Download Type:HTTP
File Size: 30 KB
Format Description:This file format consists of an archive of files that may be decompressed to a directory on the hard drive. The installation can then be done from that directory.
To ensure the integrity of your download, please verify the checksum value.
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By downloading, you accept the terms of the Dell Software License Agreement.

Installation instructions
Download and copy the Time.exe to your hard drive then double click
on the file.
Follow the instructions on your screen.

1. Select the "Install Now" button below to run the tsreset.bat file.
2. A Command Prompt (DOS) box will appear on you desktop with the
following: The Windows Time Service Is Stopping.
3. A series of DOS commands will then run correcting the time issue.
Note: the error message “access is denied” will appear. However, this is
normal and expected. It will not prevent this file from correcting your
time loss issue.
4. The Command Prompt (DOS) box will close when the installation is
5. Click on the START button.
6. Click TURN OFF COMPUTER in the lower right portion of the menu.
7. The Turn Off Computer dialog box will appear.
8. Select RESTART.
9. Once Windows XP has rebooted your system is ready for use.
Warning: Do not turn off your computer or disconnect from your power source while updating the BIOS or you may harm your computer. During the update, your computer will restart and you will briefly see a black screen.

This driver has been tested by both the independent software vendor (ISV) and Dell on the operating systems, graphics cards, and application supported by your device to ensure maximum compatibility and performance. Details

Dell recommends the customer review specifics about the update to determine if it applies to your system. The update contains changes that impact only certain configurations, or provides new features that may/may not apply to your environment.