Product Support

Already have an error code from running ePSA diagnostics?

Enter the error and validation code from your Enhanced Pre-boot System Assessment (ePSA) along with your Service Tag below to learn how to fix you issue.(How to use ePSA)

Video tutorials

How to Use Dell PC Diagnostics (00:02:28)
Learn about Dell's online diagnostic tool. Dell PC Diagnostics can identify and resolve many common configuration issues, and diagnose hardware faults and assist in troubleshooting common Windows errors. Watch this video to learn how to use this new feature from Dell. To get started now visit

Dell Consumer Services

Call 1-800-822-3769 to purchase help with items (viruses, performance, set up) not covered by your limited hardware warranty.

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