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Product support

Support for your product—drivers, diagnostics, manuals, parts, warranty information and more.

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Product support

Enter a Service Tag or other product ID.

Product IDs are located on the back or bottom of your device. See details

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What is a product ID?

You can use a Service Tag or Express Service Code to identify most Dell products. Wyse, Force 10, and EqualLogic customers may also use their serial number.
Product IDs are usually located on the back or bottom of your device.

See details

Top resources

System won’t boot? Dell devices come with preboot diagnostics to capture error codes.

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Help by topic

Find answers to your technology questions with our collection of articles, videos and tutorials.

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Windows support

Windows 10

Get tips and tutorials on using Windows, including Windows 8 and Windows 10.

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Orders & support requests

Order support

View your order history or get information about the ordering and delivery process.

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Dell Support services

Choose the right Dell support services for your needs. Dell offers a range of premium support plans for businesses and consumers. Options include live technical and onsite support for hardware and software plus other services and support resources.

  • Consumer support services

  • Consumer support services

    Have Dell experts fix an issue or walk you through a repair with a one-time fee based service, or learn about support service plans, warranty information or access the Dell self-help library and more.

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  • Enterprise support services

  • Business support services

    Get access to a complete portfolio of IT support services including support for Client Devices, Data Centers, Software, Consulting, Education and more.

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  • supportassist

  • SupportAssist

    Check the performance of your system and optimize productivity with automated, proactive and predictive support.

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