Dell SAS Hard Drive Firmware Utility, SATA Hard Drive Firmware Utility, v.Seagate SAS, A00

Seagate drives not seen during SMTD installation or after adding additional drives online
in Linux. This is a special release targeted only for 5 Seagate SAS drives listed in the Fixes and Enhancements section.

R211868 is intended for all other firmware updates.

Fixes & Enhancements

Several Seagate drives shipped from Dell factories between February 2nd and February 20th may experience the following symptoms:
A) During an install from System Management Tool and Documentation DVD:
1. If there is no RAID config from ctrl-r and the DVD is booted it will display a blank white screen where there should be array configuration setup.
2. If there is a RAID config from ctrl-r already present on the drives, it will boot to the SMTD DVD but skip the RAID config screen. The menu item for RAID config in the left window will not appear in the action list. Install can be completed using this method.

B) Enclosure or server hard drives are being configured or added in an existing Linux install:
The drives my not be seen in the Linux browser that is using Open Manage Storage Management to configure the drives. Or, the Vendor ID for the disk drive may appear with garbled characters.

The FW version on the drive label will represent the correct firmware version; however, a later version was flashed to the drive in the factory.

Affected drives:
Family Part # Right FW Wrong FW
Maverick XT764 SM04 SM07
Maverick RN829 SM04 SM07
Firebird HT952 S229 S22B
Firebird CM318 S229 S22B
Timberland T-10 GY582 T211 T213
Timberland T-10 HT954 T211 T213
Timberland T-10 HT938 T211 T213
Timberland NS GY583 NS25 NS27
Timberland 15K5 GY581 S528 S529
Timberland 15K5 HT953 S528 S529
Timberland 15K5 TN937 S528 S529


Version Seagate SAS, A00


Serial ATA

Release date

23 Aug 2012

Last Updated

22 Oct 2014


Available formats

File Format:Hard-Drive
File Name:DELL_MULTI-DEVICE_A00_R212231.exe
Download Type:HTTP
File Size: 5 MB
Format Description:This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.
To ensure the integrity of your download, please verify the checksum value.

By downloading, you accept the terms of the Dell Software License Agreement.

Applies to
Dell SAS/SATA Hard Drive
Installation instructions

1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.


1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.

1) Click Download now.
The File Download window appears.

2) Click the Save button.
The Save As window appears.

3) Select Desktop using the drop-down menu to the right of Save in.

4) Click the Save button.
A progress meter moves as the download is completed.

5) If necessary, click X in the upper right-hand corner of the Download Progress Window to close it upon completion.

6) Double click the Icon on your desktop for the newly saved file.
The Dell Bios Release Notes window appears.
Warning: Do not turn off your computer or disconnect from your power source while updating the BIOS or you may harm your computer. During the update, your computer will restart and you will briefly see a black screen.

This driver has been tested by both the independent software vendor (ISV) and Dell on the operating systems, graphics cards, and application supported by your device to ensure maximum compatibility and performance. Details

Dell recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software).