Driver Details

CyberLink Dell MediaDirect 3 Windowed Mode, A00

As of June 1, 2007, a memory leak issue has been identified that affects all MediaDirect 3.0 systems, on both Windows XP and Vista. This results in memory consumption, affecting system performance even if MediaDirect is not used. A patch has been developed that resolves this issue and others. This affects nearly 100% of Dell Inspiron systems (except Inspiron 1501).

Fixes & Enhancements

1. Fixed memory leak issue with PCMService.exe.
2. Fixed issues with Multimedia buttons.
3. Fixed issue with non functional volume buttom.
4. Fixed office synchronization in embedded mode.

Version

Version A00, A00

Release date

29 May 2007

Last Updated

03 Nov 2011

Importance

Urgent

Available formats

File Format:Rel-Notes-Text
File Name:R157449_MediaDirect_3_Patch.exe
Download Type:HTTP
File Size: 14MB
Format DescriptionThis format consists of an archive of text files used to provide help and procedural information to the customer.
Added to download list
Go to [{0}]
To ensure the integrity of your download, please verify the checksum value.
MD5:
6b7476ca59e0c94e67ad46e1ae668de3
SHA1:
Not available
SHA-256:
Not available

By downloading, you accept the terms of the Dell Software License Agreement.

Supported Operating Systems

MS Windows Vista 32-bit
MS Windows Vista 64-bit
MS Windows XP

Applies to

Dell MediaDirect 3 Windowed Mode

Installation instructions

Custom Instructions for R157449_MediaDirect_3_Patch.exe:

1. Dell Support Alert: MediaDirect(MD)3.0 Software Patch

2. More Details...
As of June 1, 2007, a memory leak issue has been identified that affects all MediaDirect 3.0 systems, on both Windows XP and Vista. This results in memory consumption, affecting system performance even if MediaDirect is not used. A patch has been developed that resolves this issue and others. This affects nearly 100% of Dell Inspiron systems (All but Kirin).

Symptoms might include:
a. PCMService.exe consumes large amount of system memory.
b. High CPU usage while the Contacts and Calendar data of Office is synch to MediaDirect Instant
Office.
c. Press "Live TV" would cause MD3.0 to start up when using the MCE remote.
To resolve these problems, download the update patch from support.dell.com.

To download the patch, perform the following steps:

Click Download Now, to download the file.
The File Download window appears.
Click the Save button, and then click OK.
The Save In: window appears.
Click the down arrow, then click to select Desktop.
Click the Save button.
The file downloads to your desktop.
If the Download Complete window appears, click Close.
The file icon appears on your desktop when it has completed downloading.
After you have downloaded the update patch, peform the following steps to install it:

Locate the file on your desktop, which is named R157449_MediaDirect_3_Patch.exe.
Double click the icon.
The MediaDirect InstallShield Wizard window appears.
Click the Continue button.
Install Dell MediaDirect 3 Patch window appears.
Click the Next button.
License Agreement appears. Click Yes button.
Setup Complete appears. Click Finish button.
The patch has been applied, and PCMService.exe memory issue should be resolved.

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This driver has been tested by both the independent software vendor (ISV) and Dell on the operating systems, graphics cards, and application supported by your device to ensure maximum compatibility and performance. Details
Dell highly recommends applying this update as soon as possible. The update contains changes to improve the reliability and availability of your Dell system.