Driver Details

PCTel MDC, v., A02PTCH

This patch can be used on any of the three named systems that shipped from the Dell factory prior to February 22, 2002 to regions outside of the United States. The factory-installed version of Modem Helper that shipped prior to that date can falsely report dial tone failures in various countries in Europe and Asia. This patch updates a file in the customer diagnostic that fixes this issue and updates the version of Modem Helper from 2.00.61 to

Fixes & Enhancements

Fixes problems with PCTel 2304WT V.92 modem customer diagnostic reporting false dial tone failures in various European or Asian countries.


Version, A02PTCH

Release date

01 Feb 2002

Last Updated

03 Nov 2011



Available formats

File Format:Hard-Drive
File Name:mh61ptch.EXE
Download Type:HTTP
File Size: 1MB
Format DescriptionThis file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.
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By downloading, you accept the terms of the Dell Software License Agreement.

Supported Operating Systems

MS Windows 98
MS Windows ME
MS Windows 2000
MS Windows XP

Applies to


Installation instructions

1. Download the file to your computer
2. Once the file is downloaded, double-click the executable
3. The file will extract to the C:\Dell\Drivers\SunMH directory
4. After all files are extracted successfully, click OK and the installation will proceed automatically.

Important Information

Any systems shipped AFTER February 22, 2002 will include a fully updated version of the customer diagnostic and will NOT need this patch. Additionally, any systems shipped prior to this date to the US do not need this patch at all.
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This driver has been tested by both the independent software vendor (ISV) and Dell on the operating systems, graphics cards, and application supported by your device to ensure maximum compatibility and performance. Details
Dell recommends the customer review specifics about the update to determine if it applies to your system. The update contains changes that impact only certain configurations, or provides new features that may/may not apply to your environment.