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Driver Details

Dell Remote Assistant Card II (DRAC II), v. 2.4.1, A00

DRAC II Patch for Windows NT4

Fixes & Enhancements

This patch is a work around for an issue with Microsoft Windows NT4
Service Pack 4 or later. (See Microsoft bug Q230117) Reference

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q230117

The bug presents itself when the screensaver is set to "None." The
symptom is that a Dr. Watson error occurs when console redirection is
engaged and the mouse first moves. The error box refers to the file
DracHlpr. If other applications are open on the managed node, they shut
down.

When you first console redirect and move the mouse, the DRAC code queries
the Operating System (OS) to see if the screen saver is active. If the
screen saver is active, then DRAC closes the desktop (screensaver) and
gets you to the regular desktop. The bug in Windows causes the OS to
respond that the
screen saver is active even when there is no screen saver, so DRAC closes
the regular desktop. This is why all the applications are shutting down -
including DracHlpr, which unloads the file dra.dll. The DRAC Console
Redirection Service (dracdir.exe) then tries to respawn drachlpr and,
without dra.dll loaded, a Dr. Watson occurs.

Version

Version 2.4.1, A00

Release date

06 Jun 2002

Last Updated

03 Nov 2011

Importance

Optional

Available formats

File Format:Hard-Drive
File Name:drac_nt4.exe
Download Type:HTTP
File Size: 189KB
Format DescriptionThis file format consists of an archive of files that may be decompressed to a directory on the hard drive. The installation can then be done from that directory.
Added to download list
Go to [{0}]
To ensure the integrity of your download, please verify the checksum value.
MD5:
Not available
SHA1:
Not available
SHA-256:
Not available

By downloading, you accept the terms of the Dell Software License Agreement.

Supported Operating Systems

MS Windows NT 4.0

Applies to

Remote Assistant Card II (DRAC II)

Installation instructions

Install Instructions for drac_nt4.exe:

These install instructions are written from the perspective that the patch
is being downloaded to the system on which DRAC Agent is installed (the
managed node). Make sure there is no console redirection session active to
the managed node when applying the patch.
1. Click the location, e.g. Americas, from which you want to
download the file.
2. If the Export Compliance Disclaimer window appears, click Yes, I
Accept this Agreement.
3. When the File Download window appears, click Save this program to
disk and click OK. The Save As window appears.
4. From the Save As drop-down menu, select the folder in which to save the
file and then click Save. The file will download to the selected folder.
5. If a Download Complete window appears, click Close.
6. Right Click on the Start button and click Explore to open the file
manager.
7. Select the folder the file was stored in. Double-click on drac-nt4.exe.
8. In the WinZip Self-Extractor, select the folder to unzip the files to.
9. Click Unzip. After files unzip successfully, click OK.
10. Click the Close button on the Self-Extractor.
11. Click Start->Settings->Control Panel->Services.
12. Select the DRAC Console Redirection Service and click on the Stop
button. Click Yes to confirm action.
13. Find the files dracdir.exe and drachlpr.exe. Rename these files to
dracdir.old and drachlpr.old.
14. Copy or move the unzipped files (dracdir.exe, drachlpr.exe) into the
folder where the existing files were found.
15. Start the DRAC Console Redirection Service.

Important Information

This patch is only for the Windows NT operating system with service pack 4
or later.

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