Teradici 1 PCoIP Firmware Update for Portal and Host Card

This package provides Teradici 1 PCoIP Firmware for Portal and Host Card, v4.0.2 and is supported on Precision series running the following Operating Systems: Windows 7, Windows 8 and Windows 8.1.

Fixes & Enhancements

Initial Release.


Version 4.0.2, A00



Release date

13 Dec 2012

Last Updated

27 Sep 2017


Available formats

File Format:ALL
File Name:tera1_rel4-0-2_rc_tera_r4_0_2@13079.all
Download Type:HTTP
File Size: 3 MB
Format Description:
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By downloading, you accept the terms of the Dell Software License Agreement.

Other versions
4.1.0,A01 15 Aug 20139:42:52 PM
4.0.2,A00 13 Dec 20125:01:52 PM
Applies to
Teradici Host card
Installation instructions
Teradici 1 PCoIP firmware package for updating devices using Teradici Management console or through web interface.

Note: Before the installation, please ensure the host card is present in the system and the allow enhancement driver option is enabled in management console. Please refer to Teradici User's Guide from https://techsupport.teradici.com

1. Activate the installer by double-clicking on the file.
2. Click "Yes" to continue.
3. Click "Install" to continue.
4. Click "Next" to continue.
5. Review the End-User License Agreement (EULA). If you accept the terms, click the "I accept the terms in the License Agreement" checkbox, and then click "Next".
6. To choose a different directory to install the software, specify the path in the text box, or click "Change...".
7. Click "Next" to continue.
8. Click "Install", to start the installation process.
9. Wait for the installation process to finish.

Note: A dialog box may appear while upgrading the host software. This occurs when the installer tries to update files that are currently in use. Click "OK" to continue with the installation. If a reboot is required the installer will display another dialog telling the user to reboot the workstation.

Note: A dialog box may appear to explain the PCoIP host software is not Windows Logo tested. Click "Continue Anyway" to continue with the installation of the drivers.

Note: A Windows Security dialog box may appear during installation. Click "Install" to continue with the installation. You can also check the "Always trust software from Teradici Corporation" check box to avoid seeing this dialog in the future.

10. Click "Finish" to complete the installation.

Note: If a message appears to reboot, click "Yes" to reboot the systems. After Windows reboots, the installer automatically runs to finish the installation.
Important Information
It is highly recommended that remote workstation deployments using zero clients with PCoIP host cards install release 4.0.2 on both the host card and client devices. While mixed firmware release operation is not tested, firmware release 4.0.2 is compatible with 4.0.1. 4.0.0, 3.5.x, 3.4.x, 3.3.x, 3.2.x, and 3.1.x releases. Firmware 4.0.2 is not interoperable with 3.0, 2.x, 1.x, or 0.x. An 'Unable to connect (0x1002). Please contact you IT administrator.' error message appears on the display if trying to connect to a PCoIP host card running an incompatible release.
Warning: Do not turn off your computer or disconnect from your power source while updating the BIOS or you may harm your computer. During the update, your computer will restart and you will briefly see a black screen.

This driver has been tested by both the independent software vendor (ISV) and Dell on the operating systems, graphics cards, and application supported by your device to ensure maximum compatibility and performance. Details

Dell recommends the customer review specifics about the update to determine if it applies to your system. The update contains changes that impact only certain configurations, or provides new features that may/may not apply to your environment.