Product Support

Product not tested for Windows 10 upgrade

Dell has not confirmed that this product can upgrade to Windows 10. Some drivers, firmware, applications, and connected devices may not work as you would expect.

Learn more

Already have an error code from running ePSA diagnostics?

Dell devices come with preboot diagnostics to capture error codes. If you have already run a preboot system assessment (ePSA), enter the error and validation codes with your Service Tag below and complete the steps to resolve your issue.

Video tutorials

How to Use Dell PC Diagnostics (00:02:28)
Learn about Dell's online diagnostic tool. Dell PC Diagnostics can identify and resolve many common configuration issues, and diagnose hardware faults and assist in troubleshooting common Windows errors. Watch this video to learn how to use this new feature from Dell. To get started now visit dell.com/diagnostics.

Dell Consumer Services

Call 1-800-822-3769 to purchase help with items (viruses, performance, set up) not covered by your limited hardware warranty.

Learn More