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Enter a Service Tag. What's this?
What is a Service Tag?
You can use a Service Tag or Express Service Code to identify most Dell products. Dell EMC, Wyse, Force 10, and EqualLogic customers may also use a product ID or serial number.
These identifiers are usually found on the back or bottom of your device.See detailsSelect your product to continue.
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General phone numbers
Please have your Service Tag or Express Service Code ready so that we can route your call.Technical support telephone numbers
Help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code available when you call.
1
Interactive Virtual Agent
| Let our interactive virtual agent tool guide you to solutions to common issues any time, any day. |
| Get started |
2
Home Users – Premium Support & Premium Support Plus
| 1-800-624-9896 |
| 24/7 |
3
Alienware
1-800-254-3692
7am - 11pm CST
4
Home Users In Warranty
1-800-624-9896
24/7
5
Home Users - Fee Based Out of Warranty
1-800-288-4410
7am - 12 am CST
6
Home Users - Fee Based software support
| 1-866-795-5597 |
| 24/7 |
7
Monitor Support
1-866-618-2044
24x7
8
Mobile Devices (Phones) & Tablets
1-800-308-3355
24/7
9
Small Business (1-499 employees) basic support
1-800-822-8965
10
Large Enterprise & Public Sector basic support
1-800-456-3355
11
ProSupport contracts (includes ProSupport powered by Copilot)
1-866-362-5350![]( "Call: 1-866-362-5350")
Available 24/7
12
ProSupport Plus contracts (includes ProSupport powered by Copilot)
1-855-305-9057![]( "Call: 1-855-305-9057")
Available 24/7
13
ProSupport for software and multivendor software ProSupport for software and multivendor software
Product | Open Hours | Phone Number | Extension/Solution ID |
Dell Data Security | 24x7 | 877-459-7304 | 4310039 |
Airwatch | 24x7 | 877-459-7304 | 4310039 |
Force10 | 24x7 | 855-305-9057 | NA |
Microsoft Applications Support | 24x7 | 1-877-459-7304 | NA |
Citrix VDI | 24x7 | 1-877-459-7304 | NA |
Quickstart | 24x7 | 1-877-459-7304 | NA |
Active System Manager | 24x7 | 855-305-9057 | NA |
Hermes DAS | 24x7 | 855-305-9057 | NA |
EVO RAIL | 24x7 | 800-822-8965 | NA |