Contact Technical Support

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Identify your product to see all your contact options


Enter a Service Tag. 

What is a Service Tag?

You can use a Service Tag or Express Service Code to identify most Dell products. Dell EMC, Wyse, Force 10, and EqualLogic customers may also use a product ID or serial number.

These identifiers are usually found on the back or bottom of your device.
See details

Choose from all products

General phone numbers

Please have your Service Tag or Express Service Code ready so that we can route your call.

Technical support telephone numbers

Help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code available when you call.


1

Interactive Virtual Agent
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2

Home Users – Premium Support & Premium Support Plus
1-800-624-9896
24/7 

3

Alienware

1-800-254-3692


7am - 11pm CST

4

Home Users In Warranty

1-800-624-9896


24/7

5

Home Users - Fee Based Out of Warranty

1-800-288-4410


7am - 12 am CST

6

Home Users - Fee Based software support
1-866-795-5597
24/7

7

Monitor Support

1-866-618-2044


24x7

8

Mobile Devices (Phones) & Tablets

1-800-308-3355


24/7

9

Small Business (1-499 employees) basic support

1-800-822-8965

10

Large Enterprise & Public Sector basic support

1-800-456-3355

11

ProSupport contracts (includes ProSupport powered by Copilot)

1-866-362-5350


Available 24/7

12

ProSupport Plus contracts (includes ProSupport powered by Copilot)

1-855-305-9057


Available 24/7

13

Product

Open Hours

Phone Number

Extension/Solution ID

Dell Data Security

24x7

877-459-7304

4310039

Airwatch

24x7

877-459-7304

4310039

Force10

24x7

855-305-9057

NA

Microsoft Applications Support

24x7

1-877-459-7304

NA

Citrix VDI

24x7

1-877-459-7304

NA

Quickstart

24x7

1-877-459-7304

NA

Active System Manager

24x7

855-305-9057

NA

 Hermes DAS

 24x7

 855-305-9057

NA

 EVO RAIL

 24x7

 800-822-8965

NA

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