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Enter a Service Tag or product ID. What's this?
What is a product ID?
You can use a Service Tag or Express Service Code to identify most Dell products. Wyse, Force 10, and EqualLogic customers may also use their serial number.
Product IDs are usually located on the back or bottom of your device.
See detailsSelect your product to continue.
Select your product to continue.
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Technical support telephone numbers
Help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code available when you call.
1
Interactive Virtual Agent
| Let our interactive virtual agent tool guide you to solutions to common issues any time, any day. |
| Get started |
2
Home Users – Premium Support
| 1-800-624-9896 |
| 24/7 |
3
Alienware
1-800-254-3692
7am - 11pm CST
4
Home Users In Warranty
1-800-624-9896
24/7
5
Home Users - Fee Based Out of Warranty
1-800-288-4410
7am - 12 am CST
6
Monitor Support
1-866-618-2044
24x7
7
Mobile Devices (Phones) & Tablets
1-800-308-3355
24/7
8
Small Business (1-499 employees) basic support
1-800-822-8965
9
Large Enterprise & Public Sector basic support
1-800-456-3355
10
Wyse products with Dell Service Tag
877-459-7304
Available 24/7
11
ProSupport contracts (includes ProSupport powered by Copilot)
1-866-362-5350![]( "Call: 1-866-362-5350")
Available 24/7
12
ProSupport Plus contracts (includes ProSupport powered by Copilot)
1-855-305-9057![]( "Call: 1-855-305-9057")
Available 24/7
13
ProSupport for software and multivendor software ProSupport for software and multivendor software
Product | Open Hours | Phone Number | Extension/Solution ID |
Dell Data Security | 24x7 | 877-459-7304 | 4310039 |
Force10 | 24x7 | 855-305-9057 | NA |
Microsoft Applications Support | 24x7 | 1-877-459-7304 | NA |
Citrix VDI | 24x7 | 1-877-459-7304 | NA |
Quickstart | 24x7 | 1-877-459-7304 | NA |
Active System Manager | 24x7 | 855-305-9057 | NA |
Hermes DAS | 24x7 | 855-305-9057 | NA |
EVO RAIL | 24x7 | 800-822-8965 | NA |
Dell Consumer Service
Need help with software, optimization, networking, viruses or other non-hardware warranty support issues? Call Dell technical support.
1-866-795-5597
Available 24/7