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  • 1 Select Issue
  • 2 Provide Information
  • 3 Finished


What can we help you with?

Check the progress of your order as well as the estimated delivery date and tracking information.

Check the progress of your SR number (the reference number given to you by the order support agent).

Home/Consumer Customers: Request a copy of your Consumer Packing Slip
Small and Medium Business Customers: Request a copy of your SMB Packing Slip
Public and Large Enterprise Customers: Request a copy of your PLE Packing Slip


Request a copy of your invoice

Login to My Account
When you log into My Account, and click Order Status, you will be able to see information on your Orders, automatically retrieve Packing slips and retrieve Invoices.

For additional FAQs (frequently asked questions) visit Order Support page.

To contact Order Support, please select one of the following options:

Order status, Shipping, or Delivery question
Report a Missing, Wrong, or Damaged order/item
Request a copy of your Packing Slip.
Invoice Requests
PickUp / Redelivery
Credit/Refund Status Inquiries
Report a Stolen / Found System
Financial Inquiries
Repeat or Unresolved Incidents
Other Requests or Questions not listed
Return an Item/Order