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Technical Support Telephone Numbers
For faster service, please have your system's express service code available. Express Service Code
Express Service Code

An Express Service Code is a numeric conversion of a Service Tag.

More about Express Service Codes >
when prompted on the call.
Alienware
1-800-254-3692 8am - 12am CST

Home Users In Warranty
1-800-624-9896 24/7

Home Users - Fee Based Out of Warranty
1-800-822-6031 7am - 12 am CST

Mobile Devices (Phones) & Tablets
1-800-308-3355 24/7

Small Business (1-499 employees) Basic Support
1-800-822-8965

Large Enterprise & Public Sector Basic Support
1-800-456-3355

Solution Station for Business
1-800-945-8061 24/7

For deaf, hearing or speech impaired
1-877-335-5889
Mon - Fri 8am to 4:30pm CST

Wyse products with Dell Service Tag
24x7
8008228965
Extension:5137801

ProSupport and ProSupport Plus
Get 24x7 phone support for your Dell systems and devices covered with ProSupport and ProSupport Plus.

ProSupport Contracts
1-866-362-5350 24/7

ProSupport Plus Contracts
1-855-305-9057 24/7

ProSupport for software and multivendor software

To get 24x7 phone support for your Dell-branded and 3rd-party software titles covered by ProSupport, locate your product and the corresponding phone number in the list below.

ProductOpen Hours Phone Number  Extension/Solution ID
Dell Data Protection Endpoint24x7866-516-31154310039
Force1024x7855-305-9057NA
Microsoft Applications Support 24x71-877-459-7304NA
Citrix VDI24x71-877-459-7304NA
Quickstart24x71-877-459-7304NA
Active System Manager24x7855-305-9057NA
Hermes DAS24x7855-305-9057NA
EVO RAIL24x7800-822-8965NA



Dell Consumer Services
Need help with software, optimization, networking, viruses or other non-hardware warranty support issues? Call premium service phone support.
Call 1-866-795-5597 | Available 24/7