Cisco NDFC: How to collect Tech Support from NDFC

To collect Tech Support information:

1) Go to Nexus Dashboard’s Admin Console.
2) From the main navigation menu, select Operations > Tech Support.



3) In the upper right of the main pane, click the Actions menu and select Collect Tech Support.
4) In the Collect Tech Support window that opens, provide a description.
5) From the Scope dropdown, select the category for which you want to collect tech support information.

• The System collects Infra tech support information.

• The App Store collects App Store tech support information.

• Service-specific selections collect tech support information for that specific service.

6) Click Collect.
After you begin the Tech Support collection, you can see the progress in the same screen.

If the 'tech support' collection process fails, obtain the same information by logging into each node as the rescue-user and running one of the ACS techsupport collect commands. For more information about specific techsupport collect command options, see Useful Commands

7) Download the Tech Support archive.
After the collection is finished, you can download the archive by clicking Download next it:

To delete an existing Tech Support package, simply select it in the Tech Support screen and choose Delete Tech Support from the Actions menu.