This article provides information on "S2240T Touch Monitor Issues".
Table of Contents:
Touch Report Error
You may experience touch function miss alignment or no touch function:
- Ensure power cord comes with ground pin.
- Unplug and re-plug the DC cable from power adapter to allow touch module auto recalibration.
- Ensure to use Dell provided USB cable, connect with computer.
- Ensure computer support USB 2.0 cable.
- If the device cannot be detected by system, power off/on the monitor or plug out/in the USB cable.
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Touch Screen No Response in Saving Mode
If the monitor or the computer does not wake up by touching in Safe Mode, follow the steps as mentioned below:
- Access Device Manager and choose HID Interface Device under Human Interface Devices.
- Right Click on HID - compliant device and Select Properties.
- Under Power Management tab, ensure "Allow the device to wake the computer" is selected.
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Cursor moved erratically
The cursor does not accurately follow your finger when you touch the screen.
- Enter Control Panel to choose Tablet PC Settings.
- Select Calibration.
- Recalibrate your screen following the text on the screen.
- Save or give up the calibrate data.
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