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Article Number: 000126046

Hvad skal man udelade i et antivirusprogram til Dell-kryptering?

Summary: Specifikke mapper, filer og filtypenavne skal udelades i et antivirusprodukt, når du bruger Dell Encryption Enterprise (tidligere Dell Data Protection | Enterprise Edition) eller Dell Encryption Personal (Dell Data Protection | Personlig udgave). ...

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Article Content

Instructions

Berørte produkter:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Klik på den relevante version af Dell Encryption Enterprise eller Dell Encryption Personal for at se en liste over de rette undtagelser.

Bemærk: Du kan få hjælp til at finde produktversionen i Sådan identificerer du versionen af Dell Encryption Enterprise eller Dell Encryption Personal.
v8.16.0 til i dag

Biblioteker:

C:\Programmer\Dell\Dell Data Protection\

Filer:

C:\Programmer\Dell\Dell Data Protection\Kryptering\CmgShieldSvc.exe
C:\Programmer\Dell\Dell Data Protection\Kryptering\EmsService.exe
C:\ Program Files\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys C:\Windows\System32\Drivers\cmgfve.sys

C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys C:\Windows\System32\Drivers\CMGShCEF.sys

C:\Windows\System32\Drivers\ C:\Windows\System32\Drivers\cmgshreg.sys
C:\Windows\System32\ Drivere\KlcE.sys
C:\Windows\System32\Drivers\KlcH.sys

Filtyper:

. CEF.
TBD
. SOW
. ERR

v8.10.1 til 8.15.0

Biblioteker:

C:\Programmer\Dell\Dell Data Protection\

Filer:

C:\Programmer\Dell\Dell Data Protection\Kryptering\CmgShieldSvc.exe
C:\Programmer\Dell\Dell Data Protection\Kryptering\EmsService.exe
C:\ Program Files\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys C:\Windows\System32\Drivers\CMGShCEF.sys

C:\Windows\System32\Drivers\ C:\Windows\System32\Drivers\cmgshreg.sys

Filtyper:

. CEF.
TBD
. SOW
. ERR

v8.7.X til 8.10.0

Biblioteker:

C:\Programmer\Dell\Dell Data Protection\

Filer:

C: \ Windows \ System32 \ CmgShieldSvc.exe
C: \ windows \ system32 \ drivers \ CMGCrypt.mac
C: \ Windows \ System32 \ EmsService.exe
C: \ Windows cmgffe.sys
\ System32 \ EmsServicehelper.exe
C: \ Windows \ System 32 \ Drivers \ cmgfve.sys
C: \ windows \ system32 \ drivers \ cmghiber.mac
C: \ Windows \ System32 \ Drivers \ cmghiber.sys
C: \ Windows \ System32 \ Drivers \ cmgpcs.sys
C: \ Windows \ System32 \ Drivers \ CMGShCEF.sys
C: \ Windows \ System32\Drivers\cmgshreg.sys

Filtyper:

. CEF.
TBD
. SOW
. ERR

v8.0.X til 8.6.X

Biblioteker:

C:\Programmer\Dell\Dell Data Protection\

Filer:

C: \ Windows \ System32 \ CmgShieldSvc.exe
C: \ windows \ system32 \ drivers \ CMGCrypt.mac
C: \ Windows \ System32 \ EmsService.exe
C: \ Windows cmgffe.sys
\ System32 \ EmsServicehelper.exe
C: \ Windows \ System 32 \ Drivers \ cmgfve.sys
C: \ windows \ system32 \ drivers \ cmghiber.mac
C: \ Windows \ System32 \ Drivers \ cmghiber.sys
C: \ Windows \ System32 \ Drivers \ cmgpcs.sys
C: \ Windows \ System32 \ Drivers \ CMGShCEF.sys
C: \ Windows \ System32\Drivers\cmgshreg.sys

Filtyper:

. CEF.
SOW
. ERR

v7.3.X og tidligere

Vejvisere (Credant):

C:\Programmer\Credant
C:\Windows\System32\
C:\Windows\System32\Drivers

Mapper (Dell):

C:\Programmer\Dell\Dell Data Protection\Kryptering
C:\Windows\System32\
C:\Windows\System32\Drivers

Filer:

C: \ Windows \ System32 \ CmgShieldSvc.exe
C: \ Windows \ System32 \ EmsService.exe
C: \ Windows \ System32 \ Drivers \ CMGShCEF.sys

Filtyper:

. CEF.
SOW
. ERR

For at kontakte support kan du bruge internationale supporttelefonnumre til Dell Data Security.
Gå til TechDirect for at oprette en anmodning om teknisk support online.
Hvis du vil have yderligere indsigt og ressourcer, skal du tilmelde dig Dell Security Community-forummet.

Additional Information

 

Videos

 

Article Properties

Affected Product

Dell Encryption

Last Published Date

13 May 2024

Version

11

Article Type

How To

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