文書番号: 000175440
How to Find the Service Tag Number and OS Revision on a Chromebook or Chromebox within the Operating System
概要: Steps for finding the Service Tag Number and Operating System (OS) Revision in ChromeOS.
文書の内容
現象
原因
No cause information.
解決方法
Finding the Service Tag and OS Revision within ChromeOS
Locating the Dell Service Tag number or the OS revision for a Chromebook can be difficult for Users not familiar with the Chrome Developer Mode (Dev Mode).
The instructions below show how to locate the Service Tag number and OS revision of a Chromebook, Out of the Box (OOB) or after Power Washing the Chromebook.
Locating the Service Tag
On a new Chromebook or one that was Power Washed, when you get to the Chrome Welcome screen, press the ALT+V hotkey combination and you see a string of numbers in the upper right corner of the screen (Figure 1).
Figure 1
The string begins with the ChromeOS version and ends with the Service Tag number. (Highlighted in red in the image above)
文書のプロパティ
影響を受ける製品
Chromebox, Chromebook, Chromebook 11, Chromebook 3100 2-in-1, ChromeBook 3100, Chromebook 3120 (End of Life), Chromebook 11 3180, Chromebook 11 3189, Chromebook 5190 2-in-1, Chromebook 5190, Chromebook 13 3380, Chromebook 7310, ChromeBook 3400
, Dell Chromebox 3010, ChromeBox For Meetings, Inspiron Chromebook 11 3181, Inspiron Chromebook 11 3181 2-in-1, Inspiron Chromebook 7486
...
最後に公開された日付
30 8月 2023
バージョン
5
文書の種類
Solution