Restore Windows 8 Using the Factory Image Restore Method in Dell Backup and Recovery

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Dell Backup and Recovery can recover the Operating computer or backup from the recovery partition as well. To recover the operating system from the recovery partition, follow these steps:

1. For laptops, ensure to plug in the AC adapter.

2. Point to the right-hand corner of the screen to bring up the Windows Charms bar .

3. Click Settings.

   
   Figure 1: Image of charms bar menu and location of Settings option.

4. Click the shutdown button, then hold down the Shift Key and click Restart from the options provided.

   
   Figure 2: Image of Restart option in the power menu.

5. The computer restarts, login, and click Troubleshoot.

   
   Figure 3: Image of Troubleshoot option from advanced boot menu.

6. Click the Dell Backup and Recovery icon.

   
   Figure 4: Image of Dell Backup and Recovery option from menu.

   NOTE: If the option for Dell Backup and Recovery is not present on this screen, then the software was either not installed, or a valid restore backup was not found.

7. The computer restarts, click Next on the Dell Backup and Recovery Screen.

   
   Figure 5: Image of Dell Backup and Recovery repair process screens.

8. The computer is checked to see if the Smart Repair option can fix any issues, click Next once this is done.

   
   Figure 6: Image of Dell Backup and Recovery checking computer screen.

9. You are prompted to select the backup to be used, click the factory image option, or select from one of the backups. Click Next.

   
   Figure 7: Image of backup image selection screen.

10. You are prompted to back up your files, if needed do so by selecting the option Yes, backup my personal files (Make sure to have an external backup hard drive handy.) Or select No, Erase my files.

    
    Figure 8: Image of recovery option page on backing up personal files.

11. The computer goes ahead and completes the restore of the operating system. Click Restart when prompted.

    NOTE: Some of these steps may take some time to complete depending on the build of your computer and its components and the size of the backup that is being restored.

    
    Figure 9: Image of recovery process completed page.

12. Follow the on-screen instructions to setup Windows 8 or Windows 8.1.