Dell EMC PowerVault MD 34XX/38XX Series Storage Arrays Administrator's Guide

Capturing state information

Use the Capture State Information option to capture information about the current state of your storage array and save the captured information to a text file. You can then send the captured information to your Technical Support representative for analysis.

1. From the AMW, select Monitor > Health > Capture State Information.
2. Read the information in the Confirm State Capture dialog, and type yes to continue.
3. In the Specify filename text box, enter a name for the file to be saved, or browse to a previously saved file if you want to overwrite an existing file.
   Use the convention filename.dmp for the name of the file. The suffix .dmp is added to the file automatically if you do not specify a suffix for the file.
4. Click Start.
   NOTE: Each test shows a status of Executing while it is in progress. The test then shows Completed when it successfully finishes. If any of the tests cannot be completed, a Failed status is displayed in the Execution summary window.
5. Monitor the progress and completion status of all the tests. When they finish, click OK to close the State Capture dialog.
   Clicking Cancel stops the state capture process, and any remaining tests do not complete. Any test information that has been generated to that point is saved to the state capture file.