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OptiPlex 3020 Desktop

intel® core™ processors

Great performance. Outstanding value.

Get the job done with business-ready desktops offering superb value with strong performance, exceptional security and easy serviceability.

 
 

 

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Ready to perform

Power through challenging jobs with up to 4th Gen Intel® Core™ i5 processors.

Windows 7 Professional or Windows 8 Pro.

Easily run multiple applications simultaneously with up to 16GB of memory.*

Boost performance and support dual monitors with integrated Intel® Graphics (HD4600).

Boot up quickly with an optional high-performance solid-state hybrid drive (SSHD).

Store plenty of data with up to 2TB* internal storage (available in mini tower configuration).
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Best-in-class security

Stop advanced threats and zero-day attacks with Dell Data Protection | Protected Workspace — a proactive, real-time solution for malware protection.

Store credentials securely with an integrated Trusted Platform Module (TPM).

Ensure authorized access through multifactor, single sign-on (SSO) and preboot authentication with Dell Data Protection | Security Tools.

Tighten security with smart card options.

Protect data on virtually any device, on external media and in public cloud storage with Dell Data Protection | Encryption.
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Easy to deploy and manage

Maximize IT resources with OptiPlex desktops that support automatic deployment and updates with included in-band management capabilities.

Streamline administration with integration into Dell KACE appliances, Microsoft System Center and industry-standard tools.

Simplify lifecycle management — from configuration and deployment through resale and recycling — with Dell Services.*

Deploy with flexibility through multiple chassis options. Select the small form factor chassis, optimized for constrained workspaces, or the expandable mini tower with support for up to four PCIe cards.

Help reduce maintenance time and costs with easily serviceable, toolless chassis designs.
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Smart Selection

Get up and running quickly with our Smart Selection program that lets you choose from our well-stocked assortment of most-requested configurations.

Take advantage of comprehensive services

Get peace of mind long after your purchase with a suite of service and support options.

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Dell ProSupport

Choose Dell’s premium support service, ProSupport, for 24/7* direct telephone access to advanced-level technicians based in your region. Whether you have one office or hundreds around the world, protect your investments with this simple yet flexible approach.
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Strong protection comes standard
Work confidently with a standard Limited Hardware Warranty* and Next-Business-Day Onsite Service after Remote Diagnosis.*





Operating System

  • Windows 8 64-bit
    Windows 8 Pro 64-bit
    Windows 8.1 64-bit
    Windows 8.1 Pro 64-bit
    Windows 7 Home Premium SP1 32 bit
    Windows 7 Home Premium SP1 64 bit
    Windows 7 Professional SP1 32 bit
    Windows 7 Professional SP1 64 bit
    Windows 7 Ultimate SP1 32 bit
    Windows 7 Ultimate SP1 64 bit
    Ubuntu®

Memory*

  • 2 DIMM slots; Non-ECC dual-channel 1600MHz DDR3 SDRAM, supports up to 16GB

Hard Drive

  • Hard Disk Drives: up to 1TB*
    Supports Hybrid and Hybrid Opal SED FIPS
    No Hard Drive – Supports Dell Cloud Desktop diskless option

Chipset

  • Intel® H81 Chipset

Optical Drive

  • Supports optional optical disc drives and media card reader options

Video Card

  • Integrated Intel® HD Graphics 4600 (with select CPUs); supports optional discrete graphics solutions from AMD

Chassis

  • I/O Ports:
    2 external USB 3.0 ports (rear) and 6 external USB 2.0 ports (2 front, 4 rear); 1 Serial port (optional); 1 PS/2 (optional); 1 RJ-45; 1 VGA; 1 DisplayPort 1.2; 1 Mic-in & 1 Headphone out (front); 1 Mic-in/Line-in & 1 Line-out(rear)

    Minitower (MT)
    Dimensions (H x W x D) Inches/(cm) :
    14.2 x 6.9 x 16.4 / (36.0 x 17.5 x 41.7)
    Min. Weight (lbs/kg) : 20.68 / 9.4
    Number of Bays : 2 internal 3.5” and 2 external 5.25”
    Expansion Slots : 1 full height PCIe x16
    3 full height PCIe x1
    Power Supply Unit (PSU) : Standard 290W PSU Active PFC or optional 290W up to 90% Efficient PSU (80 PLUS Gold and Bronze 85%); ENERGY STAR® compliant, Active PFC

    Small Form Factor (SFF)
    Dimensions (H x W x D) Inches/(cm) :
    11.4 x 3.7 x 12.3 /(29.0 x 9.3 x 31.2)
    Min. Weight (lbs/kg) : 13.2 /6.0
    Number of Bays : 1 internal 3.5”
    1 external 5.25” (slimline)
    Expansion Slots : 1 half height PCIe x16
    1 half height PCIe x1

    Power Supply Unit (PSU) : Standard 255W PSU Active PFC or optional 255W up to 90% Efficient PSU (80 PLUS Gold and Bronze 85%); ENERGY STAR® compliant, Active PFC

    Recommended Accessories

    Dell Monitors:
    Dell 22 Monitor – P2214H, E2214H
    Dell 23 Monitor – E2314H
    Dell 20 Monitor – P2014H, E2014H
    Dell Dual Monitor Stand – MDS14, Dell Single Monitor Arm – MSA14

    Keyboards & Mice: Dell Standard Keyboard, Dell Multimedia Keyboard, Dell Smartcard Keyboard, Dell USB Mouse, Dell Laser Mouse

    Dell 1TB Portable Hard Drive

    Dell Security Lock – LP500

Security

  • Trusted Platform Module* (TPM) 1.2, Dell Data Protection|SecurityTools, Dell Data Protection|Encryption, Chassis lock slot support, optional Chassis Intrusion Switch, Setup/BIOS Password, I/O Interface Security, optional Smart Card keyboards, Intel® Trusted Execution Technology, Intel® Identity Protection Technology, Intel® Anti-Theft Technology, KACE Security, Dell Secure Works, BIOS support for optional Computrace*

Regulatory

Services
Dell ProSupport can help you cut costs and increase productivity across your multivendor environment. It will ease the burden on your resources so that they can focus on keeping your customers satisfied and free your time to focus on the bigger picture.
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With Dell ProSupport, you can expect:

  • 24x7 direct access to highly trained experts who provide enterprise-level, tech-to-tech support
  • Remote and on-site support with four and eight hour parts & labor response options
  •  Incident-based third-party software assistance for data center and end-user applications, OS, and firmware troubleshooting
  • Emergency parts and labor dispatch, in parallel with troubleshooting for issues you identify as severity level 1
  • Access to secure online management of parts, convenient for servicing your own hardware
  • Options to remotely monitor and manage your data center hardware
  • Options for data and asset protection services

Data Management and Protection

Asset Management and Protection

IT Advisory Services

  • Keep Your Hard Drive* helps you retain control of sensitive data.
  • Hard Drive Data Recovery provides unlimited attempts to recover data from a failed hard drive.
  • Accidental Damage Protection repairs or replaces accidentally damaged systems.
  • System Tracking and Recovery tracks lost or stolen systems.
  • Extended Battery Service covers an optional replacement battery during a system’s three-year limited warranty period.
Provides enhanced proactive capabilities through:
  • Designated Technical Account Manager
  • Performance benchmarking, custom reporting, planning and assessments
Customization and setup
Installation Services
For fast, trouble-free installation of your system, including installing into a pre-built rack where applicable. For advanced installation requirements your Dell representative can provide a customised quotation.

Deployment services
Our end-to-end deployment services are designed to simplify and accelerate the customization and utilization of your new systems. Dell Deployment Services include everything from order consolidation to coordination of deployment resources.

Configuration Services
Configuration Services
With Dell Configuration Services, your company receives fully functional systems ready for use by end users or for installation in your data center.Dell Configuration Services can help remove the complexity and frustration associated with deploying new equipment. You avoid excessive downtime in deploying new systems and can eliminate the risks and unnecessary complexity associated with supporting nonstandard configurations in your environment.

Imaging
Have your image loaded on your PCs prior to shipping. By allowing Dell Services to load your image as your systems are being built, you’ll be able to receive fully imaged laptops and desktops and minimize disruption to your day-to-day operations.
Asset Tagging/Shipping Labels
Want to be able to control and effectively manage the status of your computer equipment? Our asset tags and ship-box labels make identifying, tracking, securing and recovering your computers easier, simpler and more affordable.
System tracking and recovery
System Tracking and Recovery
Computrace by Absolute® Software helps your organization locate lost or stolen systems and protect the corporate data that resides on these machines. Computrace allows you to centrally manage your IT assets, identify missing assets and enforce software policies. In the event of loss or theft – Computrace One can help recover the asset.
BIOS Customization
Allows customization and personalization of BIOS information for your organisation . An automated way to save time and effort creating basic system settings. Provides additional security and change control.

Hard Drive Partitioning
Minimize the risk of damaging crucial Operating System files and increase flexibility by storing your data on separate partitions with no need to purchase and install expensive disk partitioning software.

Asset Resale and Recycling
Asset Resale and Recycling offers safe and environmentally appropriate disposal or donation solutions for outdated or end of life IT assets. This service include transportation, flexible logistics, equipment processing, donation charity nomination, detailed data security and environmental reports at affordable prices.
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