OptiPlex 3020 Desktop

Windows 10
intel® core™ processors

Great Performance. Outstanding value.

Small and growing businesses can tackle everyday tasks with space-saving designs.




Ready to perform

Power through challenging jobs with up to 4th Gen Intel® Core™ i5 processors.

Windows 7 Professional or
Windows 8 Pro.

Easily run multiple applications simultaneously with up to 16GB of memory.*

Boost performance and support dual monitors with integrated Intel® Graphics (HD4600).

Boot up quickly with an optional high-performance solid-state hybrid drive (SSHD).

Store plenty of data with up to 2TB* internal storage (available in mini tower configuration).

Best-in-class security

Stop advanced threats and zero-day attacks with Dell Data Protection | Protected Workspace — a proactive, real-time solution for malware protection.

Store credentials securely with an integrated Trusted Platform Module (TPM).

Ensure authorized access through multifactor, single sign-on (SSO) and preboot authentication with Dell Data Protection | Security Tools.

Tighten security with smart card options.

Protect data on virtually any device, on external media and in public cloud storage with Dell Data Protection | Encryption.

Easy to deploy and manage

Maximize IT resources with OptiPlex desktops that support automatic deployment and updates with included in-band management capabilities.

Streamline administration with integration into Dell KACE appliances, Microsoft System Center and industry-standard tools.

Simplify lifecycle management — from configuration and deployment through resale and recycling — with Dell Services.*

Deploy with flexibility through multiple chassis options. Select the small form factor chassis, optimized for constrained workspaces, or the expandable mini tower with support for up to four PCIe cards.

Help reduce maintenance time and costs with easily serviceable, toolless chassis designs.

Smart Selection

Get up and running quickly with our Smart Selection program that lets you choose from our well-stocked assortment of most-requested configurations.

Take advantage of comprehensive services

Upgrade to ProSupport Plus – the only complete support that combines proactive resolution, automated prevention and protection for PCs and tablets.

Operating System

  • Windows 8 64-bit
    Windows 8 Pro 64-bit
    Windows 8.1 64-bit
    Windows 8.1 Pro 64-bit
    Windows 7 Home Premium SP1 32 bit
    Windows 7 Home Premium SP1 64 bit
    Windows 7 Professional SP1 32 bit
    Windows 7 Professional SP1 64 bit
    Windows 7 Ultimate SP1 32 bit
    Windows 7 Ultimate SP1 64 bit


  • 2 DIMM slots; Non-ECC dual-channel 1600MHz DDR3 SDRAM, supports up to 16GB

Hard Drive

  • Hard Disk Drives: up to 1TB*
    Supports Hybrid and Hybrid Opal SED FIPS
    No Hard Drive – Supports Dell Cloud Desktop diskless option


  • Intel® H81 Chipset

Optical Drive

  • Supports optional optical disc drives and media card reader options

Video Card

  • Integrated Intel® HD Graphics 4600 (with select CPUs); supports optional discrete graphics solutions from AMD


  • I/O Ports:
    2 external USB 3.0 ports (rear) and 6 external USB 2.0 ports (2 front, 4 rear); 1 Serial port (optional); 1 PS/2 (optional); 1 RJ-45; 1 VGA; 1 DisplayPort 1.2; 1 Mic-in & 1 Headphone out (front); 1 Mic-in/Line-in & 1 Line-out(rear)

    Minitower (MT)
    Dimensions (H x W x D) Inches/(cm) :
    14.2 x 6.9 x 16.4 / (36.0 x 17.5 x 41.7)
    Min. Weight (lbs/kg) : 20.68 / 9.4
    Number of Bays : 2 internal 3.5” and 2 external 5.25”
    Expansion Slots : 1 full height PCIe x16
    3 full height PCIe x1
    Power Supply Unit (PSU) : Standard 290W PSU Active PFC or optional 290W up to 90% Efficient PSU (80 PLUS Gold and Bronze 85%); ENERGY STAR® compliant, Active PFC

    Small Form Factor (SFF)
    Dimensions (H x W x D) Inches/(cm) :
    11.4 x 3.7 x 12.3 /(29.0 x 9.3 x 31.2)
    Min. Weight (lbs/kg) : 13.2 /6.0
    Number of Bays : 1 internal 3.5”
    1 external 5.25” (slimline)
    Expansion Slots : 1 half height PCIe x16
    1 half height PCIe x1

    Power Supply Unit (PSU) : Standard 255W PSU Active PFC or optional 255W up to 90% Efficient PSU (80 PLUS Gold and Bronze 85%); ENERGY STAR® compliant, Active PFC

    Recommended Accessories

    Dell Monitors:
    Dell 22 Monitor – P2214H, E2214H
    Dell 23 Monitor – E2314H
    Dell 20 Monitor – P2014H, E2014H
    Dell Dual Monitor Stand – MDS14, Dell Single Monitor Arm – MSA14

    Keyboards & Mice: Dell Standard Keyboard, Dell Multimedia Keyboard, Dell Smartcard Keyboard, Dell USB Mouse, Dell Laser Mouse

    Dell 1TB Portable Hard Drive

    Dell Security Lock – LP500


  • Trusted Platform Module* (TPM) 1.2, Dell Data Protection|SecurityTools, Dell Data Protection|Encryption, Chassis lock slot support, optional Chassis Intrusion Switch, Setup/BIOS Password, I/O Interface Security, optional Smart Card keyboards, Intel® Trusted Execution Technology, Intel® Identity Protection Technology, Intel® Anti-Theft Technology, KACE Security, Dell Secure Works, BIOS support for optional Computrace*


Your system comes with Dell’s Base Hardware Warranty*. If your system encounters an issue that is covered by the warranty that cannot be resolved remotely, Dell will provide a convenient way for your system to be repaired.

When you customize your system you will find these other support options, with ProSupport Plus offering the most complete support service:

ProSupport Plus, Dell’s most complete* support service for PCs and tablets*, is the only support service that can prevent issues before they occur. Dell’s SupportAssist will detect when a hard drive or battery is about to fail, automatically create a case for resolution and notify the customer that the new hardware is on its way. This end to end support service also includes 24x7 priority access to ProSupport engineers who provide help for hardware and software challenges, repair for devices that are accidentally damaged and the ability to keep a hard drive after replacement allowing you to ensure your data is stays secure.*When necessary, Dell will provide onsite* support to ensure repairs are done quickly and conveniently. ProSupport Plus provides all the support essentials that will reduce downtime automatically.
Dell ProSupport* provides direct access to ProSupport engineers who provide help for hardware and software challenges 24x7. Plus, Dell SupportAssist technology remotely monitors PCs and tablets, provides notifications for issues that arise and automatically creates a case to resolve them. When necessary, Dell will provide onsite* support to ensure repairs are done quickly and conveniently.

Accidents happen, and with Dell’s Accidental Damage Service* you can reduce the downtime. We’ll repair a laptop damaged by an electrical surge, liquid spill or drop.
Customization and setup
Installation Services
For fast, trouble-free installation of your system, including installing into a pre-built rack where applicable. For advanced installation requirements your Dell representative can provide a customised quotation.

Deployment services
Our end-to-end deployment services are designed to simplify and accelerate the customization and utilization of your new systems. Dell Deployment Services include everything from order consolidation to coordination of deployment resources.

Configuration Services
Configuration Services
With Dell Configuration Services, your company receives fully functional systems ready for use by end users or for installation in your data center.Dell Configuration Services can help remove the complexity and frustration associated with deploying new equipment. You avoid excessive downtime in deploying new systems and can eliminate the risks and unnecessary complexity associated with supporting nonstandard configurations in your environment.

Have your image loaded on your PCs prior to shipping. By allowing Dell Services to load your image as your systems are being built, you’ll be able to receive fully imaged laptops and desktops and minimize disruption to your day-to-day operations.
Asset Tagging/Shipping Labels
Want to be able to control and effectively manage the status of your computer equipment? Our asset tags and ship-box labels make identifying, tracking, securing and recovering your computers easier, simpler and more affordable.
System tracking and recovery
System Tracking and Recovery
Computrace by Absolute® Software helps your organization locate lost or stolen systems and protect the corporate data that resides on these machines. Computrace allows you to centrally manage your IT assets, identify missing assets and enforce software policies. In the event of loss or theft – Computrace One can help recover the asset.
BIOS Customization
Allows customization and personalization of BIOS information for your organisation . An automated way to save time and effort creating basic system settings. Provides additional security and change control.

Hard Drive Partitioning
Minimize the risk of damaging crucial Operating System files and increase flexibility by storing your data on separate partitions with no need to purchase and install expensive disk partitioning software.

Asset Resale and Recycling
Asset Resale and Recycling offers safe and environmentally appropriate disposal or donation solutions for outdated or end of life IT assets. This service include transportation, flexible logistics, equipment processing, donation charity nomination, detailed data security and environmental reports at affordable prices.