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KACE K1000 Systems Management Appliance

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Manage any endpoint with a comprehensive, easy-to-use solution.

Powerful and fully integrated anypoint systems management for managing computers, servers, as well as mobile and connected non-computer devices across multiple operating systems.


 

 

Comprehensive systems management for any network-connected device

Streamline IT asset management, secure network-connected devices, and service end-user systems more efficiently. It’s all possible with the industry’s only appliance-based comprehensive endpoint systems management solution built for growing organizations. With the Dell KACE K1000 Systems Management Appliance, you can:
• Accurately inventory all hardware and software
• Reduce risk of security breaches with automated patching of mission-critical applications and operating systems
• Assure software license compliance

Easy to use and fast to implement, the K1000 gives you more time to innovate. How? By automating endpoint management and endpoint protection of your increasing variety and number of devices.

Features & Add-ons

Inventory and IT asset management
Save time while seeing exactly what is connected to your network. Discover and inventory all hardware and software network-wide, including laptops, desktops, servers, storage devices, Chromebooks, and network connected non-computer devices. Streamline inventory and asset management by eliminating manual maintenance, security, reporting and hardware refreshes.

Software license management
Ensure software license compliance the Dell KACE K1000 Systems Management Appliance’s inventory, asset management and compliance reporting capabilities. Accurately track and manage software assets and upgrade/downgrade rights with the Dell Application Catalog. Own the entire software license management lifecycle with general availability, end-of-life dates, and manufacturer’s suggested retail price information for the most popular software titles.

Patch management and security
Gain more time in your day while securing your environment with automated patch management for operating systems and applications. Deploy patches from one of the largest patch libraries in the industry. Assess, identify and lock down endpoint security vulnerabilities.

Software distribution
Remotely distribute and install applications and digital assets to Windows, Mac and Linux computers and servers, eliminating the time and hassle of traveling to multiple locations. The remote replication share is easy to set up and maintain, and dramatically reduces the cost and complexity of software distribution across a multi-site organization.

Chromebook management
Get comprehensive hardware and OS inventory and asset lifecycle management, integrated with help desk, for Chromebooks. Improve service desk efficiency with Chromebooks inventory integrated into ticketing and alerts.

Service desk
Improve the user experience with an integrated service desk, as well as a user self-service portal that gives end users the ability to solve many basic requests. Provide service desk with granular SLA controls that are integrated with asset management processes and workflows. Integration with the K1000 GO App gives remote access to both administrators and end users.

Server management and monitoring
Provide server monitoring and management for more consistent availability of business-critical applications. Perform asset management and log monitoring of servers, integrated with alerts, reporting and service desk.

Efficient systems administration
Leverage an integrated console for an easy-to-use, single-pane-of-glass administrative interface with a dynamic set of administrative functions.

K1000 GO Mobile App
Access the K1000 from mobile devices using the K1000 GO Mobile App and have the freedom to work wherever you’re most effective. The app also allows your end users to submit service desk tickets, access knowledge base and check on existing ticket status using their mobile devices.

Multiple deployment options
Choose to deploy the K1000 as a physical or virtual appliance if your organization is looking for an on-premises solution, or as a hosted virtual appliance if you are interested in a hosted option.

Add-ons

Maximize the effectiveness of your KACE appliances with these optional add-ons and support tools.

Bomgar remote support
Control and support almost any remote desktop, server, or mobile device. Receive two free concurrent licenses for either your hosted or on-premises KACE appliances.

RayNet Dell KACE Edition
Package and repackage software applications with RayPack Dell KACE Edition. Get a one-year license of this powerful repackaging tool for creating customized application deployments.

Tranxition profile migration solution
Migrate user profiles on 50 systems free with Tranxition Migration Manager. This premium solution to user profile migration is fast, secure and supports a wide range of third party software applications.

JumpStart training
Join these web-based accelerated implementation and training program for Dell KACE K Series Appliances to master advanced systems management tasks quickly and effectively.

Contact a KACE sales representative for details.

  • Physical Appliance Technical Specifications


    Hardware specifications

    The K1000 physical appliance has the following hardware specifications

     

     K1100

     K1200

    Processor

     One Intel® E5-2620V3, 2.4 GHz CPU

     Two Intel E5-2430 2.2 GHz CPU

    Storage Capacity

     1 TB

     3.6 TB

    Network Interface

     Dual 1 Gigabit Ethernet Ports

     Dual 10 Gigabit Ethernet Ports

    Memory

     16 GB

     64 GB

    Disk Drives

     Two Hot Plug 1TB, 7200 RPM SATA Hard Drives

     Four Hot Plug 1.2 TB, 10000 RPM SAS Hard Drives

    RAID Level

     1

     5

    Power Supply Unit

     Single, Auto ranging, 550W PSU

     Redundant, Auto ranging, 550W PSU

    Appliance For Factor

     1RU

     1RU

    Rack Mount Kit

     Sliding rails for 19-inch, 4-post rack

     Sliding rails for 19-inch, 4-post rack


    Operating system requirements for Agent-managed devices

    The K1000 Agent is an application that can be installed on devices to enable device management through the K1000. The K1000 Agent can be installed on devices that meet the following operating system requirements. For additional specifications, see the operating system vendor’s documentation. The appliance imposes no additional requirements, and supports 32-bit and 64-bit architectures where applicable.

    Windows® 8, Windows 8.1, Windows 10
    Professional, Enterprise

    Windows 7
    Professional, Enterprise, Ultimate

    Windows Vista®
    Business, Enterprise, Ultimate

    Windows XP SP3
    Professional, Tablet PC Edition, Media Center Edition

    Windows Server® 2012, Windows Server 2012 R2
    Foundation, Essentials, Standard*, Datacenter*

    Windows Server 2008, Windows Server 2008 R2
    Web Edition, Standard Edition, Enterprise Edition, Datacenter Edition, HPC Edition

    Windows Server 2003 SP1 or later
    Web Edition, Standard Edition, Enterprise Edition, Datacenter Edition

    Mac OS X®
    10.6 (Intel only)–10.11

    Red Hat® Enterprise Linux®, Linux AS and ES
    Versions 4.x–7.x 32-bit and 64-bit architecture

    SUSE® Linux Enterprise Server
    Version 11, 32-bit and 64-bit architecture

    Ubuntu®
    Versions 12.x, 32-bit and 64-bit architecture

    *Cannot be running in Server Core mode.

    Operating system requirements for Agentless management

    Agentless management enables you to inventory devices without using the K1000 Agent. Agentless management can be enabled for devices that have the following operating systems:

    • AIX®
    • CentOS™
    • Chrome™ OS
    • Debian®
    • Fedora®
    • FreeBSD®
    • HP-UX®
    • Mac OS X
    • Oracle® Enterprise Linux
    • Red Hat
    • SUSE
    • Solaris®
    • Ubuntu
    • Windows
    • Windows Server

    Browser requirements for the web-based user interfaces

    To access the VK1000 Administrator Console and User Console web-based user interfaces, use a monitor with a screen resolution of at least 1280 pixels by 800 pixels and one of the following web browser applications.

    Browser

    • Internet Explorer® 8.x or later
    • Firefox® 20.x or later
    • Safari® 5.x or later
    • Chrome™ 38.x or later

    Virtual Appliance Technical Specifications


    Virtual machine system requirements

    Virtual K1000 (VK1000) software can be installed on virtual machines that meet the following requirements.

    Processor & Memory
     

     Devices Processor Memory
     0 - 1000 2 CPUs 4 GB RAM
     1000 - 2000 4 CPUs 8 GB RAM
     2000 - 4000 8 CPUs 16 GB RAM
     4000 - 8000 16 CPUs 32 GB RAM
     8000 - 16000 24 CPUs 64 GB RAM


    Network Interface
     

     Devices Network Interface Card
     0 – 8000 1 Gigabit Ethernet Port
     8000+ 10 Gigabit Ethernet Port

    Available Disk Space
    500 GB

    Media
    DVD

    Server and Operating System
    64-bit

    Virtualization Infrastructure Requirements

     For VMware® installations: For Microsoft® Hyper-V® installations:

                             • VMware ESX®/ESXi™ 5.5 or later

              • Windows Server® 2012/2012 R2 with Hyper-V

                             • Open Virtualization Format (OVF) 1.0

              • Hyper-V Server 2012/2012 R2


    Operating system requirements for Agent-managed devices

    The K1000 Agent is an application that can be installed on devices to enable device management through the K1000. The K1000 Agent can be installed on devices that meet the following operating system requirements. For additional specifications, see the operating system vendor’s documentation. The appliance imposes no additional requirements, and supports 32-bit and 64-bit architectures where applicable.

    Windows® 8, Windows 8.1, Windows 10
    Professional, Enterprise

    Windows 7
    Professional, Enterprise, Ultimate

    Windows Vista®
    Business, Enterprise, Ultimate

    Windows XP SP3
    Professional, Tablet PC Edition, Media Center Edition

    Windows Server® 2012, Windows Server 2012 R2
    Foundation, Essentials, Standard*, Datacenter*

    Windows Server 2008, Windows Server 2008 R2
    Web Edition, Standard Edition, Enterprise Edition, Datacenter Edition, HPC Edition

    Windows Server 2003 SP1 or later
    Web Edition, Standard Edition, Enterprise Edition, Datacenter Edition

    Mac OS X®
    10.6 (Intel only)–10.11

    Red Hat® Enterprise Linux®, Linux AS and ES
    Versions 4.x–7.x 32-bit and 64-bit architecture

    SUSE® Linux Enterprise Server
    Version 11, 32-bit and 64-bit architecture

    Ubuntu®
    Versions 12.x, 32-bit and 64-bit architecture

    *Cannot be running in Server Core mode.

    Operating system requirements for Agentless management

    Agentless management enables you to inventory devices without using the K1000 Agent. Agentless management can be enabled for devices that have the following operating systems:

    • AIX®
    • CentOS™
    • Chrome™ OS
    • Debian®
    • Fedora®
    • FreeBSD®
    • HP-UX®
    • Mac OS X
    • Oracle® Enterprise Linux
    • Red Hat
    • SUSE
    • Solaris®
    • Ubuntu
    • Windows
    • Windows Server

    Browser requirements for the web-based user interfaces

    To access the VK1000 Administrator Console and User Console web-based user interfaces, use a monitor with a screen resolution of at least 1280 pixels by 800 pixels and one of the following web browser applications.

    Browser

    • Internet Explorer® 8.x or later
    • Firefox® 20.x or later
    • Safari® 5.x or later
    • Chrome™ 38.x or later

    SaaS Technical Specifications

    Feature requirements

    • Wake-on-LAN.
    • Network Discovery, including IP Scan, Active Directory ® scan, and NMAP scan.
    • K1000 Agent provisioning from the appliance.
    • Importing and exporting resources (file sharing is blocked by the Dell cloud firewall).
    • FTP access to backup files (FTP access is blocked by the Dell cloud firewall).
    • Application packages and script dependencies must be uploaded using HTTP. Large package uploads could timeout on slower network connections. Packages larger than 2 GB must be distributed using an Alternate Download Location from an internal file server.
    • LDAP user and device labels.
    • LDAP user authentication.
    • LDAP user import.
    • Active Directory single sign on for the Administrator Console and User Console.
    • Email forwarding, used for Service Desk tickets and other email communications.
    • In addition, the following User Console features are not supported in the cloud:
    • Automatic software installations from the User Console (downloads are supported).
    • The My Computer tab in the User Console.
    • For more information, see the K1000 as a Service Setup Guide. Go to https://support.software.dell.com/k1000-systems-management-appliance/release-notes-guides to view documentation for the latest release.

    Operating system requirements for Agent-managed devices

    The K1000 Agent is an application that can be installed on devices to enable device management through the K1000. The K1000 Agent can be installed on devices that meet the following operating system requirements. For additional specifications, see the operating system vendor’s documentation. The appliance imposes no additional requirements, and supports 32-bit and 64-bit architectures where applicable.

    Windows® 8, Windows 8.1, Windows 10
    Professional, Enterprise

    Windows 7
    Professional, Enterprise, Ultimate

    Windows Vista®
    Business, Enterprise, Ultimate

    Windows XP SP3
    Professional, Tablet PC Edition, Media Center Edition

    Windows Server® 2012, Windows Server 2012 R2
    Foundation, Essentials, Standard*, Datacenter*

    Windows Server 2008, Windows Server 2008 R2
    Web Edition, Standard Edition, Enterprise Edition, Datacenter Edition, HPC Edition

    Windows Server 2003 SP1 or later
    Web Edition, Standard Edition, Enterprise Edition, Datacenter Edition

    Mac OS X®
    10.6 (Intel only)–10.11

    Red Hat® Enterprise Linux®, Linux AS and ES
    Versions 4.x–7.x 32-bit and 64-bit architecture

    SUSE® Linux Enterprise Server
    Version 11, 32-bit and 64-bit architecture

    Ubuntu®
    Versions 12.x, 32-bit and 64-bit architecture

    *Cannot be running in Server Core mode.

    Operating system requirements for Agentless management

    Agentless management enables you to inventory devices without using the K1000 Agent. Agentless management can be enabled for devices that have the following operating systems:

    • AIX®
    • CentOS™
    • Chrome™ OS
    • Debian®
    • Fedora®
    • FreeBSD®
    • HP-UX®
    • Mac OS X
    • Oracle® Enterprise Linux
    • Red Hat
    • SUSE
    • Solaris®
    • Ubuntu
    • Windows
    • Windows Server

    Browser requirements for the web-based user interfaces

    To access the VK1000 Administrator Console and User Console web-based user interfaces, use a monitor with a screen resolution of at least 1280 pixels by 800 pixels and one of the following web browser applications.

    Browser

    • Internet Explorer® 8.x or later
    • Firefox® 20.x or later
    • Safari® 5.x or later
    • Chrome™ 38.x or later

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