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Spotlight on Messaging

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Email server troubleshooting and diagnostics simplified.

Easily perform real-time diagnostics and resolve problems with Spotlight™ on Messaging.


 

 

Easily perform real-time diagnostics and resolve problems with Spotlight™ on Messaging. From a single console, you can manage email, IM, VoIP, mobile, conferencing and more for Microsoft Office Communications Server (OCS)/Lync Server, Microsoft Exchange Server and BlackBerry Enterprise Server. With a comprehensive view of your messaging infrastructure, Spotlight enables you to reduce costs, improve your system performance and increase productivity.
Benefit from these key features with Spotlight on Messaging:

Diagnostic console
A single interface provides a comprehensive view of platform-specific diagnostics of your messaging components to simplify troubleshooting and diagnosis. Red and yellow highlighted bottlenecks allow you to drill down for accurate problem resolution.

Management console
At a glance, you can see a high level view of the entire messaging organization including BlackBerry Enterprise Server, Exchange Server, and Office Communications Server/Lync Server. Verify the effects of changes using the console to monitor specific areas of concern after fixes are implemented.

Agentless architecture
With minimal impact, you can rapidly deploy and collect diagnostic data.

Improved system performance
Enables you to maximize the availability and responsiveness of messaging servers. With expert guidance built into the solution and monitoring information displayed 24x7 through a single console, you can easily diagnose problems.
  • See the Spotlight on Messaging Deployment and Troubleshooting Guide for technical details on system requirements for each environment.

    Platform
    x86 or x64, running at a minimum speed of 2 GHz

    Memory
    2 GB

    Hard disk space
    300 MB on system drive for application. Historical reporting database requires additional space. For more information, see the Spotlight on Messaging Deployment and Troubleshooting Guide.

    Management console
    Microsoft® Management Console (MMC) 3.0
    Microsoft .NET Framework 3.5 or later
    Microsoft XML Core Services (MSXML) 6.0
    Microsoft PowerShell2.0 or later (only required for Exchange 2010 with Database Availability Group and Lync 2010)

    Diagnostic services for all environments
    Diagnostic services for all environments Microsoft .NET Framework 3.5 or later
    Microsoft XML Core Services (MSXML) 6.0
    Microsoft Data Access Components (MDAC) 2.8

    Note: MDAC 2.8 comes with your operating system. If MDAC is uninstalled, Spotlight on Messaging will not run.

    Diagnostic services for the Exchange 2000/2003 environment
    see Diagnostic Services for all Environments
    Exchange System Manager (ESM) 2003 Service Pack 1 or later

    Note: ESM is supported on the following:
    Windows XP 32 bit
    Windows 2003 32 bit
    Windows Vista® 32 bit and 64 bit

    Diagnostic services for the Exchange 2007 environment
    see Diagnostic Services for all Environments
    Exchange Management Console (EMC) 2007 Service Pack 1 and Update Rollup 1 or later
    Exchange Server MAPI Client and Collaborative Data Objects (MAPI CDO) 1.2.1

    Note: If your organization contains Exchange 2007 servers and Exchange 2000/2003 servers, you must install ESM and EMC. MAPI CDO is not required.

    Note: If your organization contains Exchange 2007 servers and Exchange 2010 servers, you must install EMC 2007 Service Pack 2 or later.

    Note: The Exchange Management Tools version installed on your Spotlight on Messaging computer must match the Exchange version installed on your Exchange server. For example, if you have Exchange 2007 Service Pack 2 installed on your Exchange Server, you must have Exchange Management Console 2007 Service Pack 2 installed on your Spotlight on Messaging computer.

    Note: Microsoft Outlook should not be installed on the same computer where you have MAPI CDO installed.

    Diagnostic services for the Exchange 2010 environment
    see Diagnostic Services for all Environments
    Microsoft PowerShell2.0 or later
    Exchange Server MAPI Client and Collaborative Data Objects (MAPI CDO) 1.2.1

    Diagnostic services for the BlackBerry environment
    see Diagnostic Services for all Environments
    Exchange System Manager (ESM) 2003 Service Pack 1 or later or Exchange Server MAPI Client and Collaborative Data Objects (MAPI CDO) 1.2.1

    Diagnostic services for the OCS environment
    see Diagnostic Services for all Environments

    Diagnostic services for the Lync environment
    see Diagnostic Services for all Environments
    Microsoft PowerShell2.0 or later

    Diagnostic console for the Exchange 2000/2003 environment
    ESM 2003 Service Pack 1 or later
    Common Files for Internet Information Services (IIS)
    MSXML 6.0

    Diagnostic console for the Exchange 2007 environment
    EMC 2007 Service Pack 1 or later
    MSXML 6.0
    Microsoft .NET Framework 3.5 or later

    Diagnostic console for the Exchange 2010 environment
    Microsoft PowerShell2.0 or later
    MSXML 6.0
    Microsoft .NET Framework 3.5 or later

    Diagnostic console for the BlackBerry environment
    MSXML 6.0
    Microsoft .NET Framework 3.5 or later

    Diagnostic console for the OCS environment
    MSXML 6.0
    Microsoft .NET Framework 3.5 or later

    Operating System
    Microsoft Windows XP Professional Service Pack 2 or later (32 bit or 64 bit)
    Microsoft Windows Server® 2003 Server Service Pack 2 or later (32 bit or 64 bit)
    Microsoft Windows Server 2003 R2 Server Service Pack 2 or later (32 bit or 64 bit)
    Microsoft Windows Vista Service Pack 2 or later (32 bit or 64 bit)
    Microsoft Windows Server 2008 Service Pack 2 or later (32 bit or 64 bit)
    Microsoft Windows Server 2008 R2 (64 bit)
    Microsoft Windows 7 Service Pack 1 or later (32 bit or 64 bit)

    Database
    Microsoft SQL Server® 2005 Service Pack 4 or later
    Microsoft SQL Server 2005 Express Edition Service Pack 4 or later
    Microsoft SQL Server 2008 Service Pack 3 or later
    Microsoft SQL Server 2008 Express Edition Service Pack 3 or later
    Microsoft SQL Server 2008 R2 Service Pack 1 or later
    Microsoft SQL Server 2008 R2 Express Edition

    Note: If you are installing the database on a remote computer, ensure remote connections are enabled on the SQL server, and you have sufficient permissions to create/modify the database.

    Web reports
    For installing Web Reports, you need:
    IIS 6.0 with the following enabled: Common Files, World Wide Web Services, ASP, ASP.NET
    -OR-
    IIS 7.0 or later with the following enabled: World Wide Web Services, Application Development Features, ASP, ASP.NET, Server-Side Includes, Security, and Windows Authentication

    Note: If you are using Microsoft Windows 7, enable Default Document and Static Content in Common HTTP Features in IIS. If these IIS features are not enabled, Web Reports will not display.

    For viewing web reports, Internet Explorer® 7.0 or later is required. 

    Rights and Privileges    
    Local Windows Administrator privileges are required on the computer where Spotlight on Messaging is installed.


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